Helpdesk Operations Coordinator

3 days ago


Makati City, National Capital Region, Philippines Hunter's Hub Inc. Full time

Helpdesk Operations Coordinator:

We are seeking an organized and detail-oriented Helpdesk Operations Coordinator to join our team at Hunter's Hub Inc. In this role, you will be responsible for coordinating helpdesk operations, ensuring seamless delivery of technical support services.

Key Responsibilities:

  • Coordinate helpdesk operations, including scheduling, inventory management, and supply chain logistics.
  • Collaborate with the technical support team to resolve customer issues efficiently.
  • Develop and maintain effective processes for tracking and reporting on helpdesk metrics.
  • Provide administrative support to the helpdesk team, including data entry, document preparation, and other tasks as needed.
  • Identify areas for process improvement and implement changes to enhance helpdesk efficiency and effectiveness.

Requirements:

  • Bachelor's Degree in Business Administration, Operations Management, or a related field.
  • Minimum 2 years of experience in helpdesk operations or a related field.
  • Strong organizational and analytical skills for managing multiple projects and priorities.
  • Excellent communication and interpersonal skills for working with cross-functional teams.
  • Ability to work independently and collaboratively as part of a high-performing team.


  • Quezon City, National Capital Region, Philippines Tier1usa Full time

    We are committed to fostering an inclusive and diverse workplace environment. As a leader, you will inspire and motivate your team to deliver exceptional results.Required Skills and QualificationsOrganizational Skills: Possess strong ability to manage tasks, time, and resources effectively to achieve goals and meet deadlines.Communication Skills: Proficient...


  • Quezon City, National Capital Region, Philippines Tier1usa Full time

    Job DescriptionWe at Athena empower exceptional talent with boundless opportunities to achieve more. We achieve this by pairing exceptional Executive Partners (XPs) from the Philippines and Kenya with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our...


  • Quezon City, National Capital Region, Philippines Tier1usa Full time

    Athena empowers exceptional talent with boundless opportunities to achieve more. Our mission is to pair driven clients with top-notch Executive Partners, providing ongoing support throughout the journey.Role OverviewThe Specialist, Helpdesk (Team Lead) plays a critical role in managing and leading a team of Helpdesk Analysts. This position ensures...


  • Quezon City, National Capital Region, Philippines Wipro Technologies Full time

    We are seeking a talented Technical Helpdesk Analyst to join our team. As a key member of our service desk team, you will be responsible for providing technical support to our B2B users and ensuring that their issues are resolved in a timely and efficient manner.Key Responsibilities:Provide technical support to B2B users via various channels including calls,...

  • Helpdesk Engineer

    17 hours ago


    Quezon City, National Capital Region, Philippines Manpower Core Group Inc. Full time

    Job Overview:As a Helpdesk Engineer with Manpower Core Group Inc., you will play a vital role in delivering exceptional technical support to our customers. Your primary responsibility will be to provide 1st line technical support via various channels, ensuring prompt resolution of customer inquiries and issues.Key Accountabilities:Deliver technical support...


  • Makati City, National Capital Region, Philippines Relay Human Cloud Full time

    Job SummaryWe are seeking an experienced Operations Coordinator to join our team.The ideal candidate will have 7+ years of experience handling an office with employees, focusing on operations management, stakeholder coordination, and team leadership.ResponsibilitiesOversee day-to-day office activities, ensuring smooth workflows and efficiency.Manage a team,...


  • Makati City, National Capital Region, Philippines Rosewood Hotel Group Full time

    The Operations Coordinator role in the Front Office department involves ensuring the smooth operation and performance of the department. The successful candidate will maintain the service standards expected by Hotel Management.An ideal candidate should have experience in hotel operations, be proficient in hotel software systems, and possess excellent...


  • Makati City, National Capital Region, Philippines Timstate Property Management Corporation Full time

    Job Title: Business Operations CoordinatorAbout Timstate Property Management CorporationWe are a rapidly growing property management company seeking an experienced business operations coordinator to join our team.Job Description:Coordinating and executing business operations, ensuring seamless day-to-day activities.Maintaining accurate and up-to-date records...


  • Makati City, National Capital Region, Philippines Realbase Full time

    The Technical Lead at Realbase is responsible for leading the IT team and overseeing the day-to-day IT operations.Main Responsibilities:Lead IT Operations: Manage the daily IT operations, ensuring all systems and networks are monitored, maintained, and functioning effectively.Supervise IT Support: Lead a team of junior IT staff, providing technical guidance...


  • Mandaluyong City, National Capital Region, Philippines Stratpoint Technologies Inc. Full time

    About Stratpoint Technologies Inc.We are committed to delivering exceptional IT services and solutions that meet the evolving needs of our clients. Our team of experts provides cutting-edge technology solutions that drive business growth and transformation.The Role: Service Delivery CoordinatorYou will play a critical role in coordinating IT support...


  • Makati City, National Capital Region, Philippines Australia and New Zealand Banking Group Limited Full time

    Select how often (in days) to receive an alert:Operational Enablement CoordinatorDepartment: Divisional Performance & ExecutionDivision: Australia CommercialLocation: MakatiAbout UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of...


  • Makati City, National Capital Region, Philippines Santa Isabel Full time

    About the RoleWe are seeking a highly organized and detail-oriented Division Coordinator to join our team at ORIX METRO Leasing and Finance Corporation.This role will be responsible for coordinating various administrative tasks, including receiving and transmitting documents, monitoring reportorial requirements, and assisting branches with marketing,...


  • Makati City, National Capital Region, Philippines Global Coordination Center Limited Full time

    Digital Advertising Liaison Job DescriptionWe are looking for a detail-oriented Ad Operations Coordinator to join our team at Global Coordination Center Limited.Main ResponsibilitiesServe as the primary point of contact for clients, sales teams, and technical staff regarding ad operations.Collaborate with technical staff to implement and launch advertising...


  • Makati City, National Capital Region, Philippines Holisto Philippines Inc. Full time

    We are seeking a skilled Recruitment Operations Coordinator to join our team at Holisto Philippines Inc.The ideal candidate will have at least 2-3 years of working experience in the recruitment industry, with a graduate degree in HR or Business Administration. They will also have a strong proficiency in using social sourcing tools like LinkedIn and Indeed.As...


  • Makati City, National Capital Region, Philippines PharmaLex GmbH Full time

    PharmaLex GmbH, a global leader in digital compliance solutions, is seeking a Sales Process Operations Specialist to join their team. As an integral part of our sales and operational teams, you will play a vital role in ensuring smooth operations and supporting sales representatives globally.Key Responsibilities:Administrative Support:Prepare and review...


  • Makati City, National Capital Region, Philippines Shroff Travel Full time

    Job DescriptionWe are seeking a highly organized and proactive Office Manager to oversee the daily operations of our tour operator company. The ideal candidate will ensure the office runs smoothly, manage staff, coordinate with travel suppliers, and support customer service.Oversee daily office operations to ensure efficiency and productivity.Implement and...


  • Makati City, National Capital Region, Philippines Realbase Full time

    We are seeking a highly skilled Technical Lead to join our IT team at Realbase. This individual will be responsible for overseeing the daily management of IT services, ensuring all systems and networks are monitored, maintained, and functioning effectively.The Technical Lead will work closely with key stakeholders to align with business objectives, provide...


  • Makati City, National Capital Region, Philippines Scent and Beaute Inc. Full time

    Permission to post Admin.Scent and Beaute Inc. is looking for a Retail Operations Coordinator to oversee the smooth day-to-day running of a retail store branches, ensuring adherence to company standards by managing inventory levels, staff schedules, visual merchandising, sales performance, and overall operational efficiency, while working closely with store...


  • Makati City, National Capital Region, Philippines The VITO Group Full time

    About The RoleWe are seeking an Operations Administrator who can contribute to the smooth functioning of our organization. As an integral member of the team, you will be responsible for:Coordinating Schedules: Managing calendars, arranging meetings, and maintaining a cohesive workflowPreparing Reports: Analyzing data, creating presentations, and presenting...


  • Makati City, National Capital Region, Philippines HSH Group The Peninsula Hong Kong Full time

    Job OverviewWe are seeking a highly organized and detail-oriented Warehouse Operations Coordinator to oversee daily warehouse activities, ensuring seamless order fulfillment and optimal inventory management.