Operations Coordinator

23 hours ago


Makati City, National Capital Region, Philippines Rosewood Hotel Group Full time

The Operations Coordinator role in the Front Office department involves ensuring the smooth operation and performance of the department. The successful candidate will maintain the service standards expected by Hotel Management.

An ideal candidate should have experience in hotel operations, be proficient in hotel software systems, and possess excellent communication skills. They should be able to handle multiple tasks simultaneously, including internal audits, cashiering, guest relations, and concerns.

The Operations Coordinator will work closely with the Front Desk Manager and Duty Manager to ensure the efficient allocation and availability of rooms, foster strong guest relations, and manage the proper administration of the department.

Responsibilities:

  1. Ensure compliance with company policies and procedures
  2. Familiarize oneself with all safety and emergency procedures of the hotel
  3. Contribute to the overall efficiency of the department
  4. Handle confidential information with discretion
  5. Model the Company's culture at all times
  6. Take on additional tasks as needed


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