Financial Operations Coordinator

1 day ago


Makati City, National Capital Region, Philippines Institutional Shareholder Services Inc. Full time
Job Description:
We are seeking a skilled Financial Operations Coordinator to support our team in Manila. This role will focus on managing client relationships, supporting internal operations, and providing actionable insights for internal teams and clients.

Main Responsibilities:
- Collaborate with ISS Market Intelligence teams to enhance processes and client experiences, supporting onboarding, offboarding, usage adoption, and best practice development.
- Manage the client enablement process, ensuring smooth onboarding and integration via Salesforce, JIRA, and other ISS tools.
- Monitor product usage with reports, identify trends, and provide actionable insights for internal teams and clients.

Requirements:
- Bachelor's degree in a relevant field (e.g., Business, Finance, Economics, IT).
- Preferred background in client service, account management, or the financial industry.
- 1-2 years of client support experience, particularly in service roles. Fresh graduates with a passion for finance and client service are encouraged to apply.
- Basic understanding of financial markets, key players (asset managers, banks, investment firms), and financial products.

Our Culture:
Institutional Shareholder Services Inc. is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. We are invested in our people and are working every day to ensure a diverse, equitable, and inclusive workplace.

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