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Entry-Level Help Desk Specialist

2 weeks ago

Cebu City, Central Visayas, Philippines Neksjob Full time

Neksjob Job Overview

Job Summary: We are seeking a skilled and enthusiastic Customer Support Representative to join our team. As a representative, you will play a vital role in providing exceptional customer service and ensuring customer satisfaction.

About the Role:

The Customer Support Representative is responsible for assisting customers with their queries and concerns related to financial services. The ideal candidate will possess excellent communication skills, be able to work well under pressure, and have a strong ability to problem-solve.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, or chat in a timely and professional manner
  • Provide accurate and relevant information about services offered by Neksjob
  • Escalate complex issues to senior representatives or management as needed

What We Offer:

  • Competitive salary of up to 15K monthly
  • Opportunities for career growth and development
  • A dynamic and supportive work environment