Customer Experience Specialist

19 hours ago

Makati City, National Capital Region, Philippines beBeeCustomer Full time ₱3,500 - ₱4,500
Job Overview:

The role of a Customer Service Representative is to deliver exceptional customer experiences by providing timely and accurate responses to inquiries via various channels.

This position requires strong communication skills, technical knowledge, and the ability to multitask effectively.

Key Responsibilities:
  • Respond promptly and accurately to customer inquiries.
  • Manage multiple interactions while maintaining a positive demeanor.
  • Prioritize and escalate urgent issues as needed.
  • Stay up-to-date on new software and system updates.

Requirements and Qualifications:

  • 1-3 years of customer service experience.
  • Excellent written and oral communication skills.
  • Self-motivated, positive attitude, and ability to multitask.
  • Quick learner, able to provide an amazing customer experience to various personalities.
  • Proficient with computers and Microsoft Office Suite (Word, Excel, Google Docs).

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