Customer Support Specialist

6 days ago


Sorsogon, Bicol, Philippines beBeeCustomer Full time $42,000 - $60,000
Customer Support Professional

This role involves delivering top-notch customer service through chats and emails, fostering strong relationships with customers, and staying up-to-date with the latest industry trends.

Key Responsibilities:
  • Providing exceptional customer support via live chats and emails
  • Building trust with customers and handling sensitive information securely
  • Applying best practices to ensure customer satisfaction and loyalty
Requirements:
  • Fluency in Chinese and English (B2 level)
  • At least 6 months of experience in a customer-facing role
  • Experience with live chats and email communication
  • Personal or professional experience in the crypto industry
  • Strong analytical and research skills
  • A positive and responsible attitude
Favorable Qualifications:
  • Proficiency in CRM systems
  • Experience with Salesforce or Zendesk
About Our Company:

As a leading provider of secure technical, customer support, and CX services, we offer a global platform for growth and development.



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