Customer Experience Leadership Manager
11 hours ago
We are seeking an experienced Customer Service Associate Manager to lead our team in delivering exceptional customer experiences.
About the RoleThis leadership position is responsible for managing a large contact center team, ensuring high levels of productivity, efficiency, and quality. The successful candidate will work closely with senior leadership to drive business objectives and implement process improvements.
Key Responsibilities- Lead a team of customer service representatives, providing guidance and coaching to achieve performance targets.
- Develop and implement strategies to enhance customer satisfaction and retention.
- Collaborate with cross-functional teams to identify areas for improvement and implement process changes.
- Manage staff assignments based on business needs, including hiring, training, and resource planning.
- Ensure compliance with company policies and procedures.
To be successful in this role, you will need:
- A Bachelor's degree in a related field.
- At least 5 years of experience in a leadership role, preferably in the insurance or financial services industry.
- Proven track record of delivering results in a fast-paced contact center environment.
- Excellent communication and interpersonal skills.
In return for your expertise, we offer a competitive salary, benefits package, and opportunities for career growth and development.
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Operational Leadership Role in Healthcare
3 weeks ago
Ayala Alabang, National Capital Region, Philippines Manpower Core Group Inc. Full timeAre you a seasoned professional looking to take on a leadership role in the healthcare industry? Manpower Core Group Inc. is seeking an Assistant Manager - Operations to join our team.The successful candidate will have at least 2 years of supervisory experience, with a strong background in US Healthcare and Nurse Review experience. Active PHRN and USRN...
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Ayala Alabang, National Capital Region, Philippines Manpower Core Group Inc. Full timeJob OverviewWe are looking for an experienced Group Manager to lead our team in Alabang. This is a great opportunity for someone who wants to work in a fast-paced BPO setup.Company OverviewManpower Core Group Inc. is a leading provider of recruitment services with a strong focus on customer satisfaction and employee development.Salary and BenefitsThe salary...
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Customer Service Representative
1 month ago
Ayala Alabang, National Capital Region, Philippines Neksjob Full timeAbout UsNeksjob is a dynamic organization dedicated to delivering top-notch customer service experiences.Job OverviewWe are seeking an exceptional Customer Service Representative to join our team. This role requires 6 months of Call Center experience, with a strong focus on providing cutting-edge service in a friendly, confident, and knowledgeable manner.Key...
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Customer Experience Specialist
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Work Services Full timeAbout the Role:We are seeking a Customer Experience Specialist to convert customers into loyal advocates through proactive issue resolution and exceptional communication skills.Key Responsibilities:Resolve customer issues in a timely and professional mannerMaintain strong relationships with customers via phone, email, and chatProactively identify...
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Game Development Leadership Position
2 weeks ago
Ayala Alabang, National Capital Region, Philippines RCN PH - Neo Career Group Full timeAbout RCN PH - Neo Career Group">We are a leading game development company in the gaming industry, dedicated to creating innovative and engaging experiences for players worldwide. ">Salary: 40,000 - 45,000">A competitive salary of 40,000 to 45,000 is offered to the successful candidate, commensurate with experience and qualifications. ">About the Role">In...
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Senior SAP MM and SD Leadership Role
11 hours ago
Ayala Alabang, National Capital Region, Philippines Hunter's Hub, Inc. Full timeAbout the PositionWe are seeking a highly experienced Senior SAP MM and SD Lead to join our team at Hunter's Hub, Inc.This leadership role is responsible for managing team activities and ensuring procedure compliance across our SAP SD and MM applications.The ideal candidate will possess extensive knowledge of SAP SD, MM, and ITIL, as well as a strong...
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Customer Experience Expert
11 hours ago
Ayala Alabang, National Capital Region, Philippines Gratitude Philippines Full timeJob Title: Service Delivery Specialist Company Overview:At Gratitude Philippines, we pride ourselves on providing exceptional customer experience management solutions. We are committed to empowering our clients to deliver outstanding service that exceeds their customers' expectations. About the Role:We are seeking a highly skilled and experienced Service...
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Customer Experience Liaison
11 hours ago
Ayala Alabang, National Capital Region, Philippines Sonak Corporation Full timeThe role of Customer Service Representative at Sonak Corporation presents a unique opportunity for exceptional candidates to excel in a dynamic and customer-centric environment.This position involves addressing client inquiries and concerns through multiple channels, including email, chat, voice, and social media. To be successful, the ideal candidate will...
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Customer Experience Ambassador
7 days ago
Ayala Alabang, National Capital Region, Philippines Neksjob Philippines Full timeJob Title: Customer Experience AmbassadorWe are seeking a highly skilled and motivated Customer Experience Ambassador to join our team at Neksjob Philippines.About the Role:This is an exciting opportunity to work in a collaborative environment where you will be responsible for delivering exceptional customer service experiences. As a Customer Experience...
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Customer Experience Associate
1 month ago
Ayala Alabang, National Capital Region, Philippines Neksjob Corporation Full timeNeksjob Philippines Job OpportunityWe are seeking a highly skilled and enthusiastic Customer Experience Associate to join our team in the Philippines.About the Role:This is an exciting opportunity for a customer-focused individual to work with us, providing exceptional service to our clients. As a Customer Experience Associate, you will be responsible for...
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Customer Experience Specialist
11 hours ago
Ayala Alabang, National Capital Region, Philippines Neksjob Full timeNeksjob seeks to hire a skilled Customer Experience Specialist to provide top-notch support to our clients. This role involves being the primary point of contact for customers, responding to their inquiries, and resolving issues in a timely and professional manner.The ideal candidate will possess excellent communication skills, both written and verbal, as...
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Customer Experience Liaison
2 weeks ago
Ayala Alabang, National Capital Region, Philippines Neksjob Corporation Full timeAbout Neksjob CorporationWe are a dynamic organization seeking a highly skilled Customer Service Representative to join our team.Job SummaryThis role is responsible for providing exceptional customer service and support to our clients. As a Customer Service Representative, you will be the primary point of contact for customers, resolving their queries and...
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Customer Service Experience Specialist
1 month ago
Ayala Alabang, National Capital Region, Philippines Neksjob Corporation Full timeAbout Neksjob CorporationNeksjob Corporation is a reputable organization that values excellent customer service.Job Description:We are seeking a skilled Customer Service Experience Specialist to join our team. The ideal candidate will possess exceptional communication and problem-solving skills, with the ability to handle complex customer inquiries.Key...
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Financial Leadership Role
4 weeks ago
Ayala Alabang, National Capital Region, Philippines TASQ Staffing Solutions Full timeJob SummaryWe are seeking an experienced Financial Supervisor to assist the Senior Finance Manager in leading and controlling the accounting sections of our company.Key Responsibilities:Maintain general and subsidiary ledgers, process and record revenues and expenses, and perform internal auditing functions to ensure proper record keeping.Assist in preparing...
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Customer Service Experience Expert
1 month ago
Ayala Alabang, National Capital Region, Philippines GDV-STACKph Full timeWe are hiring for a Customer Service Representative who can start ASAP at our Alabang site. This role requires an individual with excellent communication skills and the ability to work in a shifting schedule.About GDV-STACKphAt GDV-STACKph, we strive to provide exceptional customer service experiences that exceed expectations. Our team is dedicated to...
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Customer Service Representative
11 hours ago
Ayala Alabang, National Capital Region, Philippines Neksjob Full timeOverview of NeksjobNeksjob is a company dedicated to delivering exceptional customer service.Compensation and BenefitsWe offer a competitive salary as part of our compensation package.In addition, we provide paid training from day one, ensuring you have the skills necessary to excel in your role.Job DescriptionAs a Call Center Agent at Neksjob, your primary...
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Customer Experience Specialist
2 months ago
Ayala Alabang, National Capital Region, Philippines Neks Job Philippines Full timeJob DescriptionWe are seeking a highly skilled Customer Experience Specialist to join our team at Neks Job Philippines. This role is ideal for individuals who possess excellent communication skills and have experience handling customer support within the last 3 years.About the RoleIn this position, you will be responsible for responding to customer inquiries...
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Customer Service Director
4 weeks ago
Ayala Alabang, National Capital Region, Philippines Sonak Corporation Full timeJob DescriptionWe are seeking an experienced Customer Service Director to oversee the daily operations of our customer service team at Sonak Corporation. This is a key role in ensuring that customers receive high-quality service and driving team performance to meet organizational goals.About the Role:Responsibilities:Lead customer service team to deliver...
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Customer Service Representative with Experience
1 month ago
Ayala Alabang, National Capital Region, Philippines Neksjob Corporation Full timeCompany Overview">Neksjob Corporation is a reputable company seeking highly skilled and dedicated individuals to join our team as Customer Service Representatives.
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Customer Service Ambassador
1 month ago
Ayala Alabang, National Capital Region, Philippines Neksjob Full timeWe are seeking a skilled and dedicated Customer Service Ambassador to join our team at Neksjob in Sucat.About the RoleAs a Customer Service Ambassador, you will be responsible for providing top-notch customer service to travelers via phone, email, or chat. Your primary goal will be to ensure a seamless customer experience by resolving inquiries about...