Customer Experience Associate

2 weeks ago


Ayala Alabang, National Capital Region, Philippines Neksjob Corporation Full time
Neksjob Philippines Job Opportunity

We are seeking a highly skilled and enthusiastic Customer Experience Associate to join our team in the Philippines.

About the Role:

This is an exciting opportunity for a customer-focused individual to work with us, providing exceptional service to our clients. As a Customer Experience Associate, you will be responsible for handling customer inquiries, resolving issues, and ensuring overall customer satisfaction.

Responsibilities:
  • Handle customer calls, emails, and other forms of communication in a professional and courteous manner
  • Resolve customer complaints and concerns efficiently and effectively
  • Provide product information and assist customers with their queries
  • Maintain accurate records of customer interactions and feedback
Requirements:

To be successful in this role, you will need to possess excellent communication skills, both written and verbal. You should also be able to work well under pressure and maintain a positive attitude in challenging situations.

What We Offer:

We offer a competitive salary range of PHP 25,000 - 35,000 per month, depending on experience. In addition to your salary, you will receive a comprehensive benefits package, including health insurance, paid time off, and opportunities for career growth and development.



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