
Operations Leadership Specialist
1 week ago
Operations Excellence Manager
This role is responsible for leading operational excellence and driving strategic growth within our organization.
The ideal candidate will have a proven track record in managing teams, fostering business growth, and developing effective strategies to improve efficiency and profitability.
In this role, you will oversee all aspects of parts and service management, ensuring seamless performance and accurate inventory management.
You will also lead the development and execution of growth strategies, identify cost reduction opportunities, and maintain an organized service job schedule.
Key Responsibilities:
- Manage a team of technicians and foster a culture of continuous improvement
- Develop and implement effective strategies to improve efficiency and profitability
- Oversee all aspects of parts and service management
- Lead the development and execution of growth strategies
- Maintain an organized service job schedule
- Minimum 4 years' experience in a service or parts manager role
- Proven ability to manage a team and foster business growth
- Strong communication, leadership, and organizational skills
- Ability to actively engage with customers to assess service quality and needs
- High school diploma or equivalent
- Company-provided laptop and second monitor
- Industry-best HMO for dependents
- Access to Exceed Institute, Masterclass, and LinkedIn Learning
- Membership in GoTeam Sports Club, Yoga, and Wellness Programs
- Prorated vacation leave and sick leave upon regularization
- Service Incentive Leave (SIL) days upon first work anniversary
- Salary Loan access (post-regularization)
- Discounts with Sunnies Studios
- Welcome gift on Day 1
- Monthly gratitude events, team dinners, and leadership talks
- 24/7 financial, legal, and counseling support
- Free telemedicine consultations
- Virtual family events and prize opportunities
- Work setup: Remote
- Schedule: Night Shift (8:00 AM–5:00 PM PH Time), Monday–Friday
- Tech stack: Office/Reporting Systems, Communication & Collaboration Tools (e.g., Zoom), Inventory Management Software
- Reports to: General Manager
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