
Collections Financial Manager
3 days ago
Collections Specialist is a key role in our organization, responsible for efficiently collecting cash from customers in a fast-paced environment.
The primary focus of this position will be on proactive communication with customers to facilitate timely payments and maintain positive relationships while ensuring adherence to company collections policies and procedures.
Key Responsibilities:
- Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms.
- Develop and maintain customer relationships both internal and external, taking into account cultural and regional differences.
- Handle queries and investigations, liaise with other departments to ensure swift resolutions of queries and efficient OTC flow.
- Allocate cash, assist with identifying payments, and ensure short paid reasons are correctly categorized and resolved within the month payment received.
- Carefully process final notices, working with internal stakeholders, and take appropriate actions in cases of non-payments, including up to account closure and service termination.
- Ensure all document processes are followed and approvals are adhered to at all times.
- Enable the business to meet its cash collection targets and needs.
Requirements:
- Advanced Excel skills
- Hands-on experience with accounting systems (NetSuite preferred)
- Strong written and oral communication skills
- Tenacious and professionally assertive individual with a self-starter mindset
Why Work With Us:
We prioritize our employees' well-being and offer a comprehensive package that includes remote work options, generous time off, health and wellness programs, and opportunities for growth and development.
We strive to create an inclusive and collaborative workplace where our teammates can thrive and make a meaningful impact in education.
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