Business Process Improvement Specialist

2 days ago

Pulong Santa Cruz, Calabarzon, Philippines beBeeAnalyst Full time $80,000 - $100,000

As a billing business analyst, you will play a pivotal role in the company's success by ensuring timely and accurate month-end settlements.

The Billing Business Analyst will work closely with various teams, including Product Management, Engineering, and the Billing Operations team to handle client month end billing tasks.

This role requires strong analytical skills, attention to detail, and effective communication skills to work collaboratively with teams across the business as well as independently.

Duties/Responsibilities
  • Support month-end settlement processing by preparing, validating, and analyzing data to ensure timely and accurate results.
  • Elicit, capture, and document business and functional requirements to enable manual billing tasks to be converted to automated tasks.
  • Identify and implement process improvements, suggesting changes to streamline operations, improve workflows and controls, minimize risk, reduce manual interventions, and reduce inefficiencies where needed.
  • Complete billing set-up of new clients based on specified terms detailed in signed contracts.
  • Prepare journal entries and monthly reconciliations for assigned general ledger accounts.
  • Liaise with other operational teams as well as Client Service teams to resolve any outstanding billing issues.
Requirements
  • Bachelor's degree in Business, Finance, Accounting, or related field required.
  • Strong proficiency with Microsoft Excel, SQL, and experience using data visualization tools preferred.
  • Prior experience in the financial field with a deep understanding of related regulatory and compliance requirements is a plus.
Key Skills
  • Ability to work with large amounts of information and see the 'bigger picture.'
  • Clear and concise written and verbal communication skills.
  • Strong relationship-building and influencing skills.
  • Strong problem-solving skills, with a creative and pragmatic approach to overcoming challenges.

This role operates in a remote work environment and may require overnight local hours / US working hours.

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