Global Customer Experience Agent

Job DescriptionWe are seeking a highly motivated and enthusiastic individual to join our team as a Home-Based Part-Time Insurance Agent. As an insurance agent, you will be responsible for selling insurance policies to clients and providing them with excellent customer service.

About the RoleThe Quality Analyst Customer Experience is responsible for evaluating and analyzing customer interactions to improve satisfaction scores. This involves:Evaluating customer interactions to identify areas for improvement.Analyzing data to pinpoint patterns and trends that can inform performance training.Developing and implementing quality...

Mission Statement: At MarketStar, we strive to create growth, for our clients, employees, and community. As a Customer Experience Agent, you will play a crucial role in achieving this mission by delivering exceptional service to an upscale international clientele via email and telephone.You will possess prior experience in the fashion retail industry or...

We are a fast-growing SaaS platform in the Customer Experience (CX) space, and we're looking for a talented Backend Engineer to join our team.Job DescriptionDesign and develop high-performance backend systems, integrating with third-party APIs and modern cloud technologies.Build connectors and integrations with various CRM and CSAT platforms, ensuring...

Job DescriptionThe RTA Supervisor will lead a team responsible for real-time resource management of Work From Home/remote advisors.This includes analyzing reporting, staffing, and scheduling procedures to ensure maximum effectiveness and efficiency.

About UsUbiquity Global Services, Inc. is recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce. We were founded on the belief that our clients and their customers deserve better. Our company provides multilingual, end-to-end solutions for customer experience management, back-office/risk...

About the CompanySatellite Office is a global company that values innovation, teamwork, and customer satisfaction. We are seeking a highly motivated and organized individual to join our team as a Customer Support Consultant.Key Responsibilities:Providing thorough solutions to client issuesCapturing and processing client interaction informationSetting clear...

Key Performance IndicatorsAgent performance metrics, such as first-call resolution rates and customer satisfaction scores.Quality assurance metrics, including call scoring and evaluation processes.Reports on agent performance, highlighting strengths and areas for development.

Job SummaryWe are seeking a highly motivated and results-driven individual to join our team as a WFH Insurance Agent. As a WFH Insurance Agent, you will be responsible for developing and maintaining strong relationships with clients and identifying new business opportunities.Responsibilities:Travel extensively both locally and internationallyEmbark on a...

At Ubiquity Global Services, Inc., we are committed to delivering exceptional customer experiences. As a Customer Experience Representative, you will play a critical role in ensuring that our clients' technical issues are resolved promptly and efficiently.About Us:We provide multilingual, end-to-end solutions for customer experience management,...

Job DescriptionThe Shift Manager - Customer Experience will be responsible for leading a team of customer support agents to deliver exceptional customer experiences.ResponsibilitiesLead a team of 8-10 agents to drive operational efficiency and positive customer experiences.Cultivate an environment where team members thrive, enhancing our service...

Company OverviewAS White Global is a leading provider of rehabilitation services, with over 50 years of combined experience. Our team of experts provides comprehensive solutions for injury recovery, claims management, and return-to-work outcomes.Job SummaryWe are seeking a highly skilled Data Entry Agent to join our team in Manila. This role involves...

Customer service agents are essential workers for our business. You will respond to customer questions and offer solutions that contribute to the creation of wonderful customer experiences.QUALIFICATIONS:- Excellent communication skills are a must.- Has good customer service orientation- Has good communication and interpersonal skills- Knowledgeable in...

As a Bahasa Melayu/Indonesia Speaking Agent (Customer Support Service Agent - Bahasa), you will be responsible for assisting the Bahasa Melayu/Indonesia speaking passengers and/or travel agents of Air France/KLM Royal Dutch Airline in relation to their airline ticket/concerns through calls, chats, and/or e-mails. You will have a shifting schedule (Day Shifts...

We live by the mantra of head, heart, and hustle at Ubiquity Global Services, Inc. Our teams work together to deliver exceptional customer experiences. We recognize the importance of inclusivity, encouraging diverse perspectives to drive growth and innovation.About Your Job:You will be part of a talented team that designs and implements innovative solutions...

Job SummaryWe are looking for a highly motivated and detail-oriented Multichannel Customer Service Agent to join our team at Pilipinas Teleserv Inc.This is a full-time position that requires excellent communication and problem-solving skills. As a Multichannel Customer Service Agent, you will be responsible for providing comprehensive support to customers...

Customer service agents are essential workers for our business. You will respond to customer questions and offer solutions that contribute to the creation of wonderful customer experiences.QUALIFICATIONS:- Excellent communication skills are a must.- Has good customer service orientation- Has good communication and interpersonal skills- Knowledgeable in...

About the Role\The Coinbase Customer Experience organization is dedicated to providing the most trusted and value-added customer support in Web3. We're on a mission to eliminate customer pain points, empower our global user base via self-service and automation, and optimize customer support interactions to create an effortless experience.\In this role, you...

We're a dynamic company pushing the boundaries of the logistics industry with our cutting-edge technology.Our platform connects customers and drivers directly, providing fast and convenient delivery solutions that cater to diverse needs.We've grown significantly since our inception in 2013, becoming a leading global on-demand delivery platform with millions...

J-K NETWORK RECRUITMENT SERVICES AND CONSULTANCY, INC. is seeking a highly skilled Healthcare Customer Service Agent to join our team. As a Healthcare Customer Service Agent, you will be the first point of contact for Chinese medical professionals, providing assistance and guidance on the proper usage of medicines and devices.The ideal candidate will have...