Technical Support Leader

5 hours ago

Cebu City, Central Visayas, Philippines beBeeCareer Full time ₱4,000 - ₱6,000

About Us

We are a global leader in continuous glucose monitoring, empowering people to take control of their health. Our mission is to improve human lives by developing innovative biosensing-technology solutions.

Meet the Team:

A Technical Support team transforms the support experience with cutting-edge CGM technology. As a Technical Support Supervisor, you'll lead a high-performing team and ensure customer satisfaction and advocacy.

Your Key Responsibilities:

  • You will manage day-to-day operations, including troubleshooting, communication, and collaboration with other departments.
  • You will design efficient processes to adhere to our company's policies and procedures.
  • You will be an effective trainer and team coach, with advanced cross-training experience.

Requirements:

  • You are a seasoned team supervisor in a high call volume environment.
  • You have 5-8 years of industry experience and a Bachelor's Degree.

We Offer:

  • A front row seat to life-changing CGM technology.
  • A comprehensive benefits program.
  • Growth opportunities on a global scale.

Location: Cebu City

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