Technical Head of Contact Center Solutions

Job OverviewThis is an exciting opportunity to join our team as a Senior Contact Center Manager. You will be responsible for leading the Contact Center team, ensuring seamless customer experiences, and promoting operational excellence.The successful candidate will have excellent leadership skills, a keen eye for detail, and a passion for delivering...

One of the Philippines' largest banks, offering stability and growth.Dynamic work environment with competitive benefits.About Our ClientThe client is a leading financial institution known for its commitment to innovation, customer service excellence, and technological advancements in the banking industry.Job DescriptionLead the team in designing, developing,...

Operations Manager, Consumer Banking Contact CenterAxos Business CenterNegotiableOn-site - Taguig 3-5 Yrs Exp Diploma Full-timeJob DescriptionDescriptionAxos Business Center, CorpAbout This JobDirect oversight and day-to-day management of the Contact Center, proactive identification and execution of operational efficiencies, ensure adherence to established...

About Ayuda Business Management Solutions Inc.We are a leading provider of innovative business solutions that drive customer satisfaction and loyalty.Job Description:We are seeking an experienced Contact Center Expert to join our team. In this role, you will be responsible for managing large amounts of incoming phone calls, generating sales leads, and...

**About Us**Ayuda Business Management Solution Inc is dedicated to providing innovative solutions that meet the evolving needs of our customers. Our HR Contact Center is at the heart of this effort, providing exceptional service and support to our internal customers.**Job Summary**We are seeking an experienced HR Contact Center Specialist to join our team....

About the RoleThe Client Solutions Specialist will be responsible for delivering exceptional customer experiences and resolving complex customer issues.Main Responsibilities:Engage with customers via various communication channels to address their inquiries and concerns.Utilize CRM systems to track customer interactions and resolve issues...

About This OpportunityWe are seeking a results-driven Team Leader to join our team at Carelon Global Solutions Philippines.The successful candidate will be responsible for leading a team of Customer Care Representatives (CCRs) and overseeing the day-to-day operations of our contact center.Key Responsibilities:Performance Reviews: Conduct regular performance...

We are seeking a highly skilled and motivated High Volume Customer Support Specialist to join our team at TASQ Staffing Solutions. As a Spanish bilingual specialist, you will be responsible for addressing customer inquiries and resolving issues related to financial products and services in a fast-paced, high-volume call center environment.The ideal candidate...

Job DescriptionWe are seeking a skilled Contact Center Specialist to join our team. As a key member of our customer service department, you will be responsible for responding to incoming calls from customers, answering questions, troubleshooting problems, and providing information about our products or services.Your primary goal will be to resolve customer...

Job Summary">We are seeking an experienced Contact Centre Expert to join our team at Cognizant. As a Contact Centre Expert, you will be responsible for designing, implementing, and managing contact centre solutions using Cisco Unified Contact Center Express (UCCX).

Join TASQ Staffing Solutions' team as a Financial Services Contact Center Agent and become an integral part of our organization's success. This exciting opportunity is perfect for individuals who enjoy working in a fast-paced environment and are passionate about providing exceptional customer service.In this role, you will be responsible for assisting...

Job DescriptionThe Director of Contact Center Excellence will be responsible for leading the contact center function and driving business growth through exceptional customer service.About the PositionResponsible for analyzing social reputation and complaint data with regular operational reporting for senior executives.Manage a team of customer care advisors...

Discover Your Career with Neksjob!About UsNeksjob is a leading provider of customer service solutions, committed to excellence in all aspects of our business. We offer a dynamic work environment that fosters growth, innovation, and collaboration.Job SummaryWe are seeking highly motivated and results-driven individuals to join our team as Contact Center...

Job Summary:We are seeking an experienced Service Center Manager to join our team at Vismay International Corporation. The successful candidate will be responsible for managing a team of service advisors to deliver exceptional customer service and ensuring that all customer interactions are handled efficiently and effectively.Key Responsibilities:* Manage a...

We are looking for a highly motivated and detail-oriented Bilingual Call Center Specialist to join our team at TASQ Staffing Solutions. As a Bilingual Call Center Specialist, you will be responsible for providing exceptional customer service to our clients while working in a fast-paced call center environment.Duties:Address customer inquiries and resolve...

About This RoleAxos Business Center is seeking a seasoned Consumer Banking Operations Director to lead our Contact Center team. In this role, you will be responsible for the day-to-day management of the Contact Center, ensuring adherence to established processes and procedures.The ideal candidate will have a proven track record of identifying and executing...

About the JobWe are seeking an experienced IT leader to join our client's Contact Center CRM Unit as Head for Contact Center CRM Unit.In this role, you will be responsible for leading the team in designing, developing, and supporting Contact Center CRM applications.You will have the opportunity to leverage your technical expertise to drive business success...

At Lennor Group, we are seeking a highly skilled Technical Solution Specialist to join our team. As a key member of our Commerce department, you will play a vital role in solution selling and system efficiency optimization.Key Responsibilities:Technical Registrations Management:Manage technical registrations in accordance with local regulatory needs for...

About the RoleThe Michael Page team is seeking a seasoned IT leader to join our client's Contact Center CRM Unit. As Head for Contact Center CRM Unit, you will be responsible for designing, developing, and supporting Contact Center CRM applications.This is an exceptional opportunity to leverage your expertise in CRM systems and contact center solutions to...

About UsNeksjob is a dynamic organization committed to excellence in customer service. Our goal is to build long-lasting relationships with our customers by providing personalized support and innovative solutions.Job DescriptionThis role involves attracting potential customers by answering product and service questions, suggesting information about other...