Financial Services Contact Center Agent
2 weeks ago
We are seeking a highly skilled and motivated High Volume Customer Support Specialist to join our team at TASQ Staffing Solutions. As a Spanish bilingual specialist, you will be responsible for addressing customer inquiries and resolving issues related to financial products and services in a fast-paced, high-volume call center environment.
The ideal candidate will possess excellent communication skills, both written and verbal, and be able to work effectively in a dynamic team environment. You will be responsible for collaborating with the customer service team to perform moderately complex support tasks, mitigating risk by adhering to all policies and procedures, and promoting digital services such as online statement delivery and eSign paperwork.
Responsibilities:- Assist customers through various communication channels, including phone, text, chat, and video chat.
- Collaborate with the customer service team to perform moderately complex support tasks.
- Mitigate risk by adhering to all policies and procedures.
- Promote digital services such as online statement delivery and eSign paperwork.
- A minimum of 2 years of experience in Customer Service, Financial Services, or Contact Centers.
- Strong communication skills and ability to work effectively in a team environment.
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Call Center Agent
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Call Center Agent
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Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeTASQ is seeking Spanish bilingual call center agents who are ready to work on-site in Taguig, starting on May 12.The pre-screening interview will take place over the phone, so please keep your phone line available.In this position, you will:Assist customers by addressing their inquiries or issues related to financial products and services with empathy...
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Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full timeJoin TASQ Staffing Solutions' team as a Financial Services Contact Center Agent and become an integral part of our organization's success. This exciting opportunity is perfect for individuals who enjoy working in a fast-paced environment and are passionate about providing exceptional customer service.In this role, you will be responsible for assisting...