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Bilingual Call Center Specialist

2 weeks ago

Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

We are looking for a highly motivated and detail-oriented Bilingual Call Center Specialist to join our team at TASQ Staffing Solutions. As a Bilingual Call Center Specialist, you will be responsible for providing exceptional customer service to our clients while working in a fast-paced call center environment.

Duties:

  • Address customer inquiries and resolve issues related to financial products and services in a professional and courteous manner.
  • Work collaboratively with the customer service team to meet sales and service goals.
  • Develop and maintain relationships with clients to ensure their satisfaction and loyalty.

Qualifications:

  • A minimum of 2 years of experience in Customer Service, Financial Services, or Contact Centers, or an equivalent combination of work experience, training, military experience, or education.
  • Strong communication and interpersonal skills.
  • Bilingual in English and Spanish (both written and verbal).