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2 days ago
We are seeking a highly skilled and experienced professional to fill the role of Customer Support Specialist. This position requires strong communication and problem-solving skills, as well as the ability to work effectively in a fast-paced environment.
Main Responsibilities- The successful candidate will be responsible for delivering timely and professional support to clients' customers across various communication channels.
- They will respond to customer inquiries via email, phone, live chat, and social media platforms, providing assistance and resolution for common issues.
- The ideal candidate will have experience in a startup company and a love for pets, which will enable them to communicate effectively with users who adore pets.
- At least 2+ years of experience in a Customer Support role handling phone, email, and chat is required.
- Ideal experience working for an Australian company and understanding the Australian market is preferred.
- The successful candidate must possess excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.
We offer a dynamic and supportive work environment, where employees can grow and develop their skills. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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