
Customer Success Specialist
2 days ago
We are seeking a skilled professional to fill the role of Account Manager. This individual will be responsible for handling inbound sales for hospitality customers across the APAC region.
The successful candidate will have a proven track record in account management, sales development, or a similar quota-carrying role. They will also possess knowledge of solution-based, consultative sales in a SaaS environment.
Key Responsibilities- Act as a trusted advisor, understanding customer needs and tailoring solutions that add value
- Build rapport, actively listen, and focus on upselling to maximise account growth
- Guide customers through their upgrade journey from basic to advanced platforms
- Demonstrate software solutions, including core POS products, modules, and upgrades
- Drive reactive upsell opportunities from inbound sales to meet monthly recurring revenue targets
This is a challenging opportunity for an experienced professional looking to grow their career in a dynamic industry.
Requirements- Proven experience in account management, sales development, or a similar quota-carrying role
- Knowledge of solution-based, consultative sales in a SaaS environment
- Proficiency in Salesforce.com and other tools to manage and organise pipeline
- A flexible work environment that empowers you to do your best work
- A culture that celebrates performance
- The chance to make an impact in a team that's big enough for career growth, but lean enough to make your voice heard
- Career-defining opportunities
- Market-leading salary package
- Permanent work from home setup
- Coworking space available, if needed
- PH holidays observed
- HMO for you and 2 dependents (Maxicare)
- 15 vacation leaves
- 10 sick leaves
- Government Mandated Benefits
- Food Allowance of 1000PHP per month
- Work from Home Allowance of 1000PHP per month
- Health and wellness benefit of 7500PHP per year
- Free LinkedIn Learning License
- Free access to Mental Health support and coaching services
As a forward-thinking organisation, we are committed to creating a workplace that values diversity and inclusion. We believe that every colleague brings unique perspectives and skills that contribute to our success.
At [Company], we are dedicated to helping our employees grow and develop their careers. We offer a range of opportunities for professional growth and development, including training programs, mentorship, and career advancement opportunities.
Our goal is to create a workplace that is inclusive, supportive, and empowering. We strive to foster a culture of open communication, collaboration, and mutual respect.
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