Digital Customer Success Specialist

3 days ago

Iloilo City, Western Visayas, Philippines beBeeCustomer Full time ₱2,400,000 - ₱3,600,000
Customer Experience Manager

We are seeking a highly skilled and experienced Customer Experience Manager to join our team. This is a critical role that will play a key part in shaping the future of customer success.

The ideal candidate will be responsible for managing the customer experience across all touchpoints, from initial contact to ongoing support and beyond. They will work closely with cross-functional teams to develop and implement strategies that drive customer satisfaction, retention, and growth.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and wants to make a real impact on our business.

  • Main Responsibilities:
  • Develop and implement customer experience strategies that align with business objectives
  • Manage customer interactions across all channels, including phone, email, chat, and social media
  • Collaborate with cross-functional teams to identify opportunities for improvement and implement changes
  • Monitor and report on customer feedback and sentiment analysis
  • Analyze data to identify trends and insights that inform customer experience strategy
About You

To be successful in this role, you will need to have a proven track record of delivering excellent customer experiences and a deep understanding of what drives customer satisfaction. You will also need to be able to think critically and strategically, and be comfortable working in a fast-paced environment.

  • Requirements:
  • Proven experience in customer experience management or a related field
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Able to work independently and as part of a team
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are passionate about delivering exceptional customer experiences and want to make a real impact on our business, we would love to hear from you.

  • Customer Success Specialist

    3 days ago

    Iloilo City, Western Visayas, Philippines beBeeCustomerSuccess Full time ₱3,200,000 - ₱3,800,000

    We're seeking a skilled Customer Success Professional to join our team. As a key member of our success team, you'll play a critical role in driving customer satisfaction and growth.Job DescriptionThis is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences. You will be responsible for building strong...

  • Customer Success Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeAccount Full time ₱864,000 - ₱1,080,000

    Role OverviewWe are seeking a skilled professional to fill the role of Account Manager. This individual will be responsible for handling inbound sales for hospitality customers across the APAC region.The successful candidate will have a proven track record in account management, sales development, or a similar quota-carrying role. They will also possess...

  • Digital Performance Specialist

    3 days ago

    Iloilo City, Western Visayas, Philippines beBeeDigital Full time $80,000 - $100,000

    Job DescriptionWe are seeking a skilled Digital Performance Specialist to drive strong search outcomes and champion the success of our customers.This role involves driving organic search growth outcomes, improving organic visibility, conducting keyword research, competitor analysis, and content optimization strategies.The successful candidate will have a...

  • Customer Success Professional

    3 days ago

    Iloilo City, Western Visayas, Philippines beBeecustomer Full time ₱40,000 - ₱60,000

    Customer Success RoleWe are seeking a highly skilled Customer Success professional to join our team.

  • Digital Community Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeCommunity Full time ₱360,000 - ₱450,000

    Job Title: Digital Community SpecialistWe are seeking an experienced and innovative Digital Community Specialist to join our team. The ideal candidate will have a proven track record in creating engaging content, analyzing social media metrics, and driving online community growth.This role involves developing and implementing social media strategies that...

  • Customer Success Specialist

    3 days ago

    Iloilo City, Western Visayas, Philippines beBeeCustomer Full time $60,000 - $80,000

    Job OverviewWe are seeking a talented professional to deliver exceptional customer experiences by leveraging product expertise and strong communication skills.This role involves providing top-notch support to customers, utilizing effective problem-solving skills and a customer-centric approach.Strong analytical and problem-solving skillsExcellent...

  • Digital Ad Campaign Specialist

    3 days ago

    Iloilo City, Western Visayas, Philippines beBeeAdOperations Full time ₱5,000,000 - ₱8,000,000

    Job SummaryWe are seeking a highly skilled Digital Ad Operations Specialist to execute end-to-end setup and launch of digital ad campaigns across platforms.The ideal candidate will have experience with Google Ads UI and Editor, Microsoft Advertising UI and Editor, and proficiency in data management tools like Google Sheets and Microsoft Excel.This role...

  • Digital Core Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeespecialist Full time ₱900,000 - ₱1,200,000

    Job TitleWe are seeking a skilled specialist to build and manage our clients' digital core, a system where their marketing, sales, and e-commerce work together seamlessly.This role requires a practical expert who can turn business goals into working technology using GoHighLevel.Main ResponsibilitiesSetting up and configuring new client sub-accounts with...

  • Digital Optimization Specialist

    2 days ago

    Iloilo City, Western Visayas, Philippines beBeeOptimization Full time $50,000 - $70,000

    Job Overview:The Digital Optimization Specialist plays a pivotal role in executing organic search strategies to drive performance results for clients. This front-line team member actively engages in daily search optimization, delivering key performance indicators for their clients.This role involves attending internal strategy sessions to support the Lead...

  • Digital Advertising Specialist

    3 days ago

    Iloilo City, Western Visayas, Philippines beBeeSpecialist Full time CA$2,000 - CA$3,000

    Job SummaryWe are seeking an experienced Digital Advertising Specialist to join our team. This role involves planning, launching, and managing high-ROAS paid ad campaigns across multiple platforms.About the RoleThis specialist will be responsible for creating compelling ad copy and short video scripts that drive clicks and conversions.A key part of this role...