Insurance Support Specialist

2 days ago

Marikina City, National Capital Region, Philippines beBeeInsurance Full time ₱800,000 - ₱1,000,000

This is a dynamic and customer-focused general insurance brokerage based in Australia.

Purpose of the Role:
  • The role provides administrative and client service support to the broking team.
  • Key responsibilities include servicing clients, preparing policy documentation, liaising with insurers, and maintaining accurate records.
Job Responsibilities:
  1. Support Account Managers in servicing SME commercial clients and domestic insurance clients.
  2. Assist in preparing quotations, renewals, certificates of currency, endorsements, and other policy documentation.
  3. Liaise with insurers to obtain terms, endorsements, and policy updates.
  4. Enter and update client and policy information in the CRM system.
  5. Follow up on documentation from clients and insurers, ensuring all required information is obtained.
  6. Assist in compiling underwriting submissions and gathering risk information.
  7. Monitor and follow up on unpaid premiums and renewal processing.
  8. Assist with lodgement and follow up of insurance claims.
Requirements:
  • Minimum 1–2 years' experience in an insurance support or administrative role (general insurance preferred).
  • Strong attention to detail with a commitment to accuracy.
  • Excellent written and verbal communication skills.
  • Strong organisational and time management skills.
  • Ability to work effectively in a remote environment with limited supervision.
  • Proficient in Microsoft Office (Outlook, Word, Excel).
  • Comfortable learning and using insurance broking systems and CRM platforms.
About the Team:

We are a professional and customer-focused team committed to delivering high-quality services to our clients. We offer a dynamic and supportive work environment with opportunities for career growth and development.

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