
Insurance Operations Specialist
2 days ago
We are seeking a detail-oriented and reliable insurance customer service representative with hands-on experience using Applied Epic. The ideal candidate will support our operations and be responsible for the accurate creation of insurance certificates and binders.
Key Responsibilities:
- Provide responsive and professional customer service via email and phone
- Create and issue insurance certificates and binders using Applied Epic
- Assist with policy updates, documentation, and client record management
- Ensure timely follow-ups and task tracking within Applied Epic
- Collaborate with team members to support client needs and compliance
Requirements:
- Proven experience in an insurance support role or as an Insurance VA
- Proficiency with Applied Epic (required)
- Knowledge of insurance certificates, binders, and standard procedures
- Strong communication and organizational skills
- High attention to detail and ability to meet deadlines
- Tech-savvy and comfortable with remote collaboration tools
Benefits:
- Opportunity to work with a dynamic team
- Chance to develop skills in insurance operations and customer service
- Professional growth and development opportunities
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