Insurance Support Specialist

2 days ago

Quezon City, National Capital Region, Philippines beBeeBroker Full time $40,000 - $60,000
Job Title: Insurance Support Specialist

We are seeking an experienced and detail-oriented Insurance Support Specialist to join our team. As a key member of our broking team, you will provide administrative support to Account Managers and play a critical role in ensuring the smooth operation of our day-to-day activities.

About the Role:
  • Support Account Managers in servicing a portfolio of commercial clients and domestic insurance clients.
  • Prepare and issue quotations, renewals, certificates of currency, endorsements, and other policy documentation.
Responsibilities:
  • Liaise with insurers to obtain terms, endorsements, and policy updates.
  • Accurately enter and update client and policy information in our broking management system/CRM.
Requirements:
  • Minimum 1–2 years' experience in an insurance support or administrative role (general insurance preferred).
  • Strong attention to detail with a commitment to accuracy.
  • Excellent written and verbal communication skills in English.
  • Strong organisational and time management skills.
  • Ability to work effectively in a remote environment with limited supervision.
  • Proficient in Microsoft Office (Outlook, Word, Excel).
Preferred Qualifications:
  • Previous experience working in a broking firm or with Australian general insurance products.
  • Familiarity with WinBEAT, JAVLN Officetech, or other broking software (training will be provided).
Attributes & Behaviours:
  • Candidate must possess a customer-first mindset with a proactive and responsive attitude.
  • Team player who communicates effectively with both colleagues and clients.
  • Willingness to learn and adapt to a fast-paced, changing environment.
  • High level of integrity and confidentiality.
  • Strong problem-solving abilities and initiative.

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