Insurance Support Specialist
2 days ago
We're Hiring: Insurance Support Specialist
Location: Makati City
Employment Type: Full-Time | Permanent
First Life Financial Co., Inc. is looking for an Insurance Support Specialist to provide vital assistance in managing client accounts and policy-related transactions. This role is ideal for individuals with a background in insurance or brokerage, strong communication skills, and a commitment to excellent client service.
Qualifications
- Bachelor's degree in Business Administration or any related 4-year course
- 6 months to 1 year of work experience in a life insurance company or brokerage firm (preferred)
- Proficient in MS Office applications
- Strong customer service and presentation skills
- Excellent verbal and written communication abilities
- Able to work effectively with colleagues at all levels and directly with clients
- Physically capable of carrying out the core functions of the role
Key Responsibilities
As an Insurance Support Specialist, you will:
- Draft, prepare, and review official communications for clients regarding their group insurance policies
- Handle a variety of client-related transactions including:
- Policy billings and renewal notices
- Cancellations and terminations
- Underwriting requirements and evaluations
- Scheduling of client medical examinations
- Distribution of cards and checks from third-party providers
- Confirmation of coverage and responses to inquiries
- Ensure that all correspondence is accurate, professional, and aligned with company standards
Benefits
- Additional leave credits
- Health and life insurance coverage
- Paid training and opportunities for professional growth
- Flextime options
- On-site parking
- Performance-based pay raises and promotions
- Company events, Christmas gift, and anniversary bonus
Work Schedule
- 8-hour shift, Monday to Friday
- Overtime pay opportunities when required
Compensation
- 13th month pay
- Annual bonus and performance incentives
Job Types: Full-time, Permanent
Pay: Php19, Php22,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Work Location: In person
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