Technical Support Specialist
4 weeks ago
Neksjob is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.
**Responsibilities:**
* Respond to incoming calls and emails from customers, addressing their inquiries and resolving technical issues
* Troubleshoot problems and provide solutions to customers in a timely and professional manner
* Collaborate with internal teams to resolve complex technical issues
* Develop and maintain knowledge of our products and services to provide accurate information to customers
**Qualifications:**
* At least 1 year of experience in a technical support role
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and adapt to changing priorities
**Why Neksjob?**
* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment
If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity.
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