Technical Support Specialist

2 days ago


Pasig, National Capital Region, Philippines Neksjob Full time

Neksjob is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.

**Responsibilities:**

* Respond to incoming calls and emails from customers, addressing their inquiries and resolving technical issues
* Troubleshoot problems and provide solutions to customers in a timely and professional manner
* Collaborate with internal teams to resolve complex technical issues
* Develop and maintain knowledge of our products and services to provide accurate information to customers

**Qualifications:**

* At least 1 year of experience in a technical support role
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* Excellent communication and problem-solving skills
* Ability to work in a fast-paced environment and adapt to changing priorities

**Why Neksjob?**

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and customer-focused individual with a passion for technical support, we encourage you to apply for this exciting opportunity.



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