Technical Support Specialist

2 days ago


Pasig, National Capital Region, Philippines Neksjob Full time
Neksjob is seeking a skilled Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients. Your primary duties will include responding to incoming calls, answering questions and inquiries, troubleshooting problems, and providing information and handling complaints regarding our products or services. To be successful in this role, you will need to possess excellent communication skills, a strong technical background, and the ability to work effectively in a fast-paced environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.

**Responsibilities:**

* Respond to incoming calls and emails from customers
* Answer questions and inquiries regarding our products or services
* Troubleshoot problems and provide technical support
* Provide information and handle complaints
* Collaborate with internal teams to resolve customer issues

**Qualifications:**

* At least 1 year of technical support experience
* SHS graduate or 2nd year college complete
* Excellent communication skills
* Willing to work on-site

**Why choose Neksjob?**

* Competitive salary offer
* Paid training from day one
* Leadership team that values your input and feedback
* Fun team environment where we work hard to build trust every day

If you are a motivated and customer-focused individual who is passionate about delivering exceptional support, we encourage you to apply for this exciting opportunity.

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