Technical Support Specialist

1 month ago


Pasig, National Capital Region, Philippines Nityo Infotech Full time

We are seeking an experienced IT professional to join our team at Nityo Infotech. As a Technical Support Specialist, you will play a crucial role in providing top-notch support to our clients and internal stakeholders.

Job Summary

This is a full-time position that requires a strong background in IT and customer service. The ideal candidate will have a minimum of 3 years of experience in a similar role and possess excellent communication and problem-solving skills.

About the Role

The successful candidate will be responsible for troubleshooting technical issues, resolving hardware and software problems, and providing training to users on various systems and applications. A strong understanding of networking fundamentals, including TCP/IP and data center operations, is essential for this role.

Requirements
  • Minimum 3 years of directly related experience in IT support
  • Experience with client-server environments and Windows operating systems (10 and 11)
  • Familiarity with Office 365 and basic computer systems competence (hardware and software)
  • Excellent verbal and written communication skills
  • Certifications such as COMPTIA A+ are preferred
What We Offer

Nityo Infotech offers a competitive salary package, including an estimated $65,000 - $85,000 per year, depending on experience and location. In addition to a comprehensive benefits program, we also offer opportunities for growth and professional development.



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