
Healthcare Virtual Assistant Lead
2 days ago
The primary objective of this role is to oversee and lead a team of virtual assistants, ensuring their performance aligns with client expectations.
Main Responsibilities:- Manage day-to-day operations, planning, and problem-solving for Medical Client-VA pairs to meet client-set targets.
- Collaborate with clients to create task lists that promote productivity and profitability for their businesses and Client-VA pairs.
- Promote business growth for clients using Global Medical's services.
- Maintain effective relationships between Medical Clients and VAs.
- Resolve client concerns, anticipate growth opportunities, identify patterns, handle situations, and negotiate high-level escalations.
- Preferred degree in a medical or healthcare-related field.
- At least three years of experience in Healthcare/Medical Management/Remote Management.
- Highly proficient in English (written and oral).
- Ability to work under pressure and collaborate with professionals in a team environment.
- Self-starter, highly motivated, focused, organized, and growth-minded.
- One year of Training and Development experience preferred but not required.
- Ability to think outside the box and create solutions when necessary.
- Efficient use of MS Office applications and Google Suite.
- Open to working night shifts.
- Candidates will have the opportunity to grow professionally and personally within a dynamic organization.
- Intel Core i5-5000 (5th Gen or higher) or AMD Ryzen 5 or higher computer processor.
- 8.00 GB computer memory/RAM.
- Windows 10/11 64-bit or macOS Ventura operating system.
- USB-type headset with noise-cancelling feature.
- Camera capable of clear and crisp video output.
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