Virtual Healthcare Director
1 day ago
This role is responsible for managing and leading a team of virtual assistants to ensure congruence between the virtual assistant's performance and the clients' expectations.
Key Responsibilities- Managing day-to-day planning, operations, and problem-solving of a team of Medical Client-VA pairs to meet targets set by clients.
- Partnering with clients to create task lists for productivity and profitability of their businesses and Client-VA pairs.
- Working with clients to help grow their businesses using Global Medical's services.
- Medical Client-VA management.
- Managing client needs with Global Medical's services, mitigating concerns, anticipating growth, identifying patterns, handling situations, high-level escalations, negotiations, etc.
- A degree in healthcare or medicine is preferred.
- At least three years of experience in medical management, familiar with operational processes.
- Highly proficient in English (both written and oral).
- Ability to perform under pressure and work alongside high-level professionals in a team environment.
- Self-starter and highly-motivated, focused, organized, and with a growth mindset.
- Ability to think outside the box and create solutions if necessary.
- Efficient with MS Office applications and Google Suite.
- Open to working night shifts.
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