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Customer Experience Specialist

1 month ago


Cebu City, Central Visayas, Philippines Valeros Business Company Full time
Customer Experience Specialist

We are seeking a highly skilled Customer Experience Specialist to join our team at Valeros Business Company. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.

Key Responsibilities:
  • Provide timely and effective support to customers through various communication channels
  • Resolve customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to ensure seamless customer experience
  • Stay up-to-date with product knowledge and industry trends
Requirements:
  • At least six (6) months of background in the Customer Experience (CX) industry
  • Good English communication skills
  • Excellent customer service, problem-solving, and multitasking skills
  • Superb computer skills
  • Willingness to work on shifting schedule
What We Offer:
  • Up to Php27,000.00 per month
  • Additional leave
  • Company Christmas gift
  • Company events
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee