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Customer Experience Specialist
1 month ago
We are seeking a highly skilled Customer Experience Specialist to join our team at Valeros Business Company. As a key member of our team, you will be responsible for delivering exceptional customer service and support to our clients.
Key Responsibilities:- Provide timely and effective support to customers through various communication channels
- Resolve customer complaints and issues in a professional and courteous manner
- Collaborate with internal teams to ensure seamless customer experience
- Stay up-to-date with product knowledge and industry trends
- At least six (6) months of background in the Customer Experience (CX) industry
- Good English communication skills
- Excellent customer service, problem-solving, and multitasking skills
- Superb computer skills
- Willingness to work on shifting schedule
- Up to Php27,000.00 per month
- Additional leave
- Company Christmas gift
- Company events
- Flexible schedule
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee