
High-Performing Customer Service Leader
10 hours ago
The ideal candidate for this role will be a seasoned professional with extensive experience in managing high-volume, fast-paced client service environments. This position requires strong leadership and direction skills to motivate, coach, develop, and skill-build Client Care Representatives to meet performance targets.
Key Responsibilities:- Manage team performance daily to ensure service and quality objectives are being attained and maintained on a consistent basis
- Communicate effectively to ensure consistent experience for representatives and members
- Ensure staff are equipped with knowledge, training, experience, tools, and technology needed to achieve required business results
- Provide leadership, coaching, and mentoring to Supervisors to develop their competencies and position them for success
- Foster a work environment that values people and encourages participation, creativity, learning, and accountability
- Proven client service skills
- Results-oriented and proven leadership capability
- Strong communication skills (verbal and written)
- Consistent quality customer service experience
- Improved team performance and productivity
- Increased employee engagement and satisfaction
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Customer Experience Leader
2 days ago
San Fernando, Central Luzon, Philippines beBeeCustomerExperience Full time ₱1,000,000 - ₱1,200,000Job OverviewWe are seeking a strategic and results-driven leader to oversee the daily operations of our contact center. This leadership role is responsible for ensuring exceptional customer experiences, operational efficiency, and client satisfaction across multiple campaigns.Key Responsibilities:Manage overall contact center operations, including staffing,...
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San Fernando, Central Luzon, Philippines beBeeData Full time ₱1,200,000 - ₱1,500,000Job Title: Customer Service and Data Entry SpecialistWe are looking for a skilled professional to manage orders, process data accurately, and deliver exceptional customer support. The ideal candidate will handle inquiries, order processing, refunds, inventory updates, and issue resolution efficiently.Key Responsibilities include:Order Processing: Enter,...
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High-Performance Data Professional
12 hours ago
San Fernando, Central Luzon, Philippines beBeeData Full time ₱30,000 - ₱40,000Job OverviewWe are seeking a highly skilled professional to fill the role of Data Services Representative who can start immediately.This is an exciting opportunity to work in a fast-paced, creative, and high-performance environment where you will be responsible for achieving program goals and objectives.Key Responsibilities:Work with the client's Customer...
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High Performance Operations Lead
9 hours ago
San Fernando, Central Luzon, Philippines beBeeOperations Full time $60,000 - $80,000About the Role">We are seeking an experienced Operations Manager to oversee client delivery and ensure exceptional service standards. This role combines strategic leadership with hands-on execution, optimizing systems, driving performance, and scaling operations.Key responsibilities include:Delivery Oversight & Client Success: Ensure seamless delivery of...
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High Performance Web Developer
8 hours ago
San Fernando, Central Luzon, Philippines beBeeTechnical Full time ₱7,000 - ₱9,000Job Title: Full Stack Typescript DeveloperWe are building a consumer-facing mini social media platform with integrated AI features for a client in the Middle East. This project presents an opportunity to work on high-traffic performance, fast load speeds, and robust caching.The successful candidate will work closely with the project architect/manager to...
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Customer Service Representative
1 week ago
San Fernando, Central Luzon, Philippines LESSO Full time $36,000 - $48,000 per yearCompany ProfileLESSO, an international manufacturer listed on the Main Board of the Hong Kong Stock Exchange (Stock Code: 2128 HK), has successfully become a global leader in the home decoration and building materials industry since its establishment in 1986.In 2024, our sales revenue exceeded USD3.7 billion.We are looking for customer service...
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Digital Customer Experience Leader
2 weeks ago
San Fernando, Central Luzon, Philippines beBeeLeadership Full time $120,000 - $150,000We are seeking a seasoned leader to oversee the success of our customers in a digital-first world.Job DescriptionThe successful candidate will lead a team of professionals responsible for ensuring seamless customer experiences across various platforms. This role requires strong analytical skills, strategic thinking, and effective communication abilities to...
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Exceptional Customer Experience Manager
16 hours ago
San Fernando, Central Luzon, Philippines beBeeLeadership Full time ₱30,000 - ₱50,000**Customer Service Excellence Leader">Are you a skilled leader with experience in customer service? We're looking for someone who can motivate and mentor our teams to deliver exceptional service for e-commerce brands. Here's what you'll be doing:Leading and monitoring the performance of agents to ensure KPIs are consistently met or exceeded.Conducting...
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Customer Service Team Lead
15 hours ago
San Fernando, Central Luzon, Philippines beBeeLeadership Full time ₱2,400,000 - ₱3,000,000Job OverviewWe are seeking a skilled Customer Service Team Lead to drive the performance of our customer support teams. As a leader, you will motivate and mentor team members to deliver exceptional service for e-commerce brands.Key ResponsibilitiesLead and monitor the performance of agents to ensure key performance indicators (KPIs) are consistently met or...
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Customer Service Advocate
2 days ago
San Fernando, Central Luzon, Philippines beBeeCustomerService Full time $8,400 - $16,200Job OverviewWe are seeking a highly skilled Customer Service Advocate to provide exceptional support and services to our clients through various communication channels.About the RoleThe primary responsibility of this role is to handle customer inquiries, complaints, and suggestions efficiently and professionally. This includes responding to phone calls,...