Become a High Performing Customer Service and Data Entry Specialist

14 hours ago

San Fernando, Central Luzon, Philippines beBeeData Full time ₱1,200,000 - ₱1,500,000
Job Title: Customer Service and Data Entry Specialist

We are looking for a skilled professional to manage orders, process data accurately, and deliver exceptional customer support. The ideal candidate will handle inquiries, order processing, refunds, inventory updates, and issue resolution efficiently.

Key Responsibilities include:

  • Order Processing: Enter, update, and verify orders ensuring accuracy.
  • Customer Service: Respond to inquiries, resolve order issues, and provide excellent support via chat, email, and phone.
  • Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms.
  • Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions.
  • Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into the system.
  • Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries.
  • Account Monitoring: Track performance, report discrepancies, and optimize workflows.

Required Skills and Qualifications:

  • Experience in order processing and customer service.
  • Strong proficiency in data entry with high accuracy and attention to detail.
  • Excellent communication and problem-solving skills.
  • Knowledge of inventory management and order tracking systems.
  • Familiarity with e-commerce platforms is an advantage.

Preferred Qualifications:

  • Prior experience with similar platforms.
  • Background in inventory management for online stores.

Benefits:

This role offers a unique opportunity to grow professionally and develop new skills while delivering outstanding results. We are committed to creating a supportive work environment that fosters collaboration and mutual respect.

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