
Insurance Support Specialist
1 day ago
This position offers the opportunity to support a dynamic and customer-focused general insurance brokerage in delivering tailored insurance solutions.
- Support a portfolio of SME commercial clients and domestic insurance clients.
- Assist in preparing and issuing quotations, renewals, certificates of currency, endorsements, and other policy documentation.
Key Responsibilities:
- Accurately enter and update client and policy information in the broking management system/CRM.
- Follow up on documentation from clients and insurers, ensuring all required information is obtained.
- Assist in compiling underwriting submissions and gathering risk information.
- Monitor and follow up on unpaid premiums and renewal processing.
- Assist with lodgement and follow up of insurance claims.
- Minimum 1–2 years' experience in an insurance support or administrative role (general insurance preferred).
- Strong attention to detail with a commitment to accuracy.
- Excellent written and verbal communication skills in English.
- Strong organisational and time management skills.
- Ability to work effectively in a remote environment with limited supervision.
- Proficient in Microsoft Office (Outlook, Word, Excel).
- Comfortable learning and using insurance broking systems and CRM platforms.
Join a dynamic team providing exceptional outcomes for clients.
Additional InformationA proactive and responsive attitude, willingness to learn and adapt, and high level of integrity and confidentiality are essential for this role.
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