Exceptional Technical Support Professional Wanted
12 hours ago
We are seeking an accomplished Technical Support Specialist to join our team. As a key player in providing technical services and support to customers, you will play a vital role in ensuring customer satisfaction.
Key responsibilities include:
- Providing timely and effective technical assistance to customers via various communication channels.
- Collaborating with cross-functional teams to resolve complex technical issues and improve overall service quality.
- Maintaining up-to-date knowledge of products and technologies to provide informed support and guidance to customers.
To be successful in this role, you will require:
- A bachelor's degree in a relevant field such as analytical chemistry, chemical engineering, or food science.
- At least 1-2 years of experience in a laboratory setting or related industry.
- Excellent communication and problem-solving skills, with the ability to work independently and collaboratively as part of a team.
- Strong analytical and troubleshooting skills, with a focus on delivering high-quality results under pressure.
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