Technical Sales Support Specialist

2 days ago

Cavite City, Calabarzon, Philippines beBeeCustomer Full time ₱36,000 - ₱42,000

Are you looking for a dynamic and challenging role where you can grow your skills and experience?

About the Position:

We are seeking a skilled Sales and Technical Support professional to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional support to our clients.

  • Sales Strength
    • A confident communicator with excellent phone manner is essential in this role. You should have a deep interest in technology and enjoy helping others understand it.
    • You will be working with customers who are looking for solutions that fit their needs. Your ability to guide them through the sales process and provide tailored recommendations will make you successful in this position.
  • Support Skills
    • As a technical support specialist, you must be able to troubleshoot issues logically and effectively. Breaking down complex concepts into simple language will also be an important skill to possess.
    • You will need to remain patient and empathetic when dealing with frustrated customers, while also being proactive in finding solutions to problems.
Your Key Responsibilities:
  • Sales Strength
    • Able to communicate professionally via phone and digitally
    • Interest in technology and communicating its applications to customers
    • Customer-focused mindset — knowledge on what provides a great client experience
    • Able to guide people to suitable products or services that meet their requirements
  • Support Skills
    • Logical thinking and ability to resolve tech issues promptly
    • Able to simplify complex concepts for easy understanding
    • Patient, empathetic, and efficient in calming client frustrations
    • Proactive approach to solve problems without supervision
About Our Company:

We are a leading provider of customer experience outsourcing solutions, dedicated to helping businesses grow sustainably. Our team of experts works closely with clients worldwide to deliver exceptional results.

Our company values a collaborative work environment, competitive benefits, and opportunities for career growth. If you are passionate about delivering top-notch support and want to advance your skills, we would love to hear from you.

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