
Sales and Technical Support Specialist
1 day ago
Sales and Technical Support Specialist
About the Role:This position is ideal for individuals who possess excellent communication skills, a passion for technology, and a customer-centric mindset. As a Sales and Technical Support Specialist, you will be responsible for providing top-notch support to clients, addressing their queries, and resolving issues in a timely and professional manner.
Key Responsibilities:- Providing exceptional customer service via phone, email, or chat
- Assisting clients with technical issues, troubleshooting problems, and implementing solutions
- Developing strong relationships with clients through effective communication and problem-solving
- Bachelor's degree in a related field (e.g., Computer Science, Business Administration)
- Minimum 1 year of experience in a similar role or industry
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and problem-solving skills
- Knowledge of relevant software and tools (e.g., CRM systems, helpdesk software)
- A competitive salary and benefits package
- Ongoing training and development opportunities
- A dynamic and supportive team environment
- The chance to make a real impact on our clients' businesses
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