Technical Support Specialist
21 hours ago
We are seeking a skilled and dedicated Technical Support Specialist to join our team. As a key member of our support team, you will be responsible for providing high-quality technical assistance to customers via phone, email, and other communication channels.
Your primary focus will be on troubleshooting and resolving complex technical issues in a timely and efficient manner. You will also be responsible for maintaining accurate records of customer interactions, escalating critical issues to senior technicians, and collaborating with internal teams to ensure seamless resolution of customer concerns.
- Main Responsibilities:
- Troubleshoot and resolve technical issues via phone, email, and other communication channels.
- Provide exceptional customer service, ensuring a positive experience for all customers.
- Maintain accurate records of customer interactions, including issue descriptions, resolutions, and follow-up actions.
- Escalate critical issues to senior technicians or management as needed.
- Collaborate with internal teams to ensure seamless resolution of customer concerns.
- Stay up-to-date with the latest technology trends, products, and services to provide informed solutions to customers.
- Key Skills and Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- At least 1 year of experience in a technical support role, preferably in a fast-paced environment.
- Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and vendors.
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
- Ability to work independently and as part of a team, with a strong commitment to teamwork and collaboration.
- Competitive Salary and Benefits Package:
- Ongoing training and development opportunities to enhance your skills and knowledge.
- A dynamic and supportive work environment, with a focus on employee well-being and satisfaction.
- Flexible working hours and remote work options, subject to business needs.
If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Please submit your resume, cover letter, and any relevant certifications or documentation to us via email. We look forward to hearing from you
-
Technical Support Specialist
24 hours ago
Cavite City, Calabarzon, Philippines beBeeSupport Full time $55,000 - $70,000Job Title:Technical Support SpecialistAbout the Role:We are seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for resolving customer support tickets and ensuring timely updates.You will troubleshoot technical issues related to SQL, Linux, networking, and VPNs. Additionally, you will...
-
Technical Support Specialist
17 hours ago
Cavite City, Calabarzon, Philippines beBeeTroubleshooting Full time ₱20,000 - ₱25,000Technical Support SpecialistA highly skilled technical support specialist assists customers with troubleshooting and resolving technical issues via phone, chat, or email. This individual provides top-notch customer service, ensuring that every interaction is positive and productive.About the RoleWe are seeking a motivated and dedicated technical support...
-
Technical Support Specialist
24 hours ago
Cavite City, Calabarzon, Philippines beBeeSupport Full time ₱100,000 - ₱120,000Technical Support Specialist Job DescriptionWe are seeking a highly skilled and customer-focused Technical Support Specialist to provide exceptional service to our clients.Responsibilities:Respond to technical support inquiries from customers via phone, email, or chat.Troubleshoot complex technical issues related to hardware, software, and...
-
IT Technical Support Specialist
18 hours ago
Cavite City, Calabarzon, Philippines beBeeTechnical Full time ₱400,000 - ₱800,000Our organization is seeking a highly skilled and experienced technical support specialist to provide timely and effective assistance to our clients and internal teams.The successful candidate will be responsible for delivering high-quality Level 2 technical support, including troubleshooting and resolving complex technical issues, and escalating when...
-
Technical Support Specialist
23 hours ago
Cavite City, Calabarzon, Philippines beBeeCustomerSupport Full time ₱1,200,000 - ₱1,500,000We're seeking a skilled Technical Support Specialist to join our team.Job Description:As a key member of our support team, you will be responsible for providing exceptional technical assistance to our customers via phone, email, and chat.Your primary goal is to resolve customer inquiries efficiently and effectively, while maintaining a high level of...
-
Technical Support Specialist
20 hours ago
Cavite City, Calabarzon, Philippines beBeeTechnical Full time $60,000 - $85,000Job Title: Technical Support SpecialistJob Overview:We are seeking a highly skilled and motivated Technical Support Specialist to join our global IT team. As a key member of our support team, you will be responsible for providing timely and effective resolution for customers' computer and application issues.This is a mid-senior level position that requires...
-
IT Technical Support Specialist
23 hours ago
Cavite City, Calabarzon, Philippines beBeeTechnical Full time ₱600,000 - ₱800,000Are you looking for a challenging role as a technical support specialist where you can utilize your skills to deliver top-notch assistance to users? We have an exciting opportunity for a Help Desk Technician to join our team!Job DescriptionThis is a critical role in the IT department that requires excellent communication and problem-solving skills. As a Help...
-
IT Technical Support Specialist
24 hours ago
Cavite City, Calabarzon, Philippines beBeeCareer Full time ₱900,000 - ₱1,200,000Technical Support Specialist RoleThe primary goal of this position is to provide high-level technical support and troubleshooting services for end-users, software applications, and infrastructure. This involves managing help desk tickets, ensuring timely communication, supporting network setup during onboarding or projects, and acting as a Level 3 escalation...
-
Advanced Technical Support Specialist
18 hours ago
Cavite City, Calabarzon, Philippines beBeeSupport Full time $4,140 - $4,320Technical Support SpecialistWe are seeking an experienced Technical Support Specialist to join our Corporate IT team and support our growing global user base.This role provides advanced technical support, escalated troubleshooting, and assists in maintaining operational continuity across our systems, hardware, and software platforms.Key Responsibilities:Tier...
-
Technical Support Professional
24 hours ago
Cavite City, Calabarzon, Philippines beBeeServiceDesk Full time $45,000 - $60,000Remote Support SpecialistWe are seeking a skilled Remote Support Specialist to join our team. As a Remote Support Specialist, you will provide high-quality technical support to our customers via phone, email, and chat. Your responsibilities will include managing incidents and requests within our ticketing system, performing daily ticket follow-ups with...
