Business Support Specialist

2 days ago


Cabuyao, Calabarzon, Philippines beBeeCustomerSupport Full time ₱1,500,000 - ₱2,000,000

We are seeking a proactive professional to deliver exceptional remote support for entrepreneurs and small businesses navigating business setup, accounting, and compliance in Australia.

Key Objectives

Earn the trust of our clients by ensuring seamless onboarding, resolving inquiries with speed and empathy, and continuously improving client experiences through collaboration and problem-solving.

Main Responsibilities
  • Respond to customer inquiries via email, live chat, and phone with a focus on clarity and efficiency.
  • Analyze issues related to business setup, accounting, and more, escalating to internal teams when necessary.
  • Collaborate with Sales, Compliance, Corporate Secretary, Accounting, and Tech teams to ensure seamless service.

Mandatory Requirements:

  • Excellent communication: Outstanding English (written and spoken).
  • Tech expertise: Experience with Zendesk, Aircall, Slack, and Gmail is highly valued.
  • Customer-centric approach: 4+ years in customer support (fintech, SaaS, or professional services preferred).


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