Support Specialist

2 days ago

Cabuyao, Calabarzon, Philippines beBeeSupport Full time $60,000 - $80,000
Job Title: Support Specialist

We are seeking a skilled professional to join our team as a Support Specialist. In this role, you will be responsible for providing exceptional customer support and resolving technical issues in a timely manner.

This is a great opportunity for individuals who are passionate about delivering excellent service and have strong analytical skills.

What You'll Do:
  • Provide technical support to customers via phone, email, or chat.
  • Analyze complex technical issues and develop effective solutions.
  • Collaborate with internal teams to resolve issues and improve processes.
Required Skills and Qualifications:
  • 4+ years of experience in a technical support role.
  • Strong knowledge of Linux operating systems and networking fundamentals.
  • Experience with relational databases such as Oracle and PostgreSQL.
Benefits:
  • Fully remote work environment.
  • A comprehensive benefits package including health insurance and life insurance.
Seniority level:
  • Mid-senior level.
Employment type:
  • Full-time.
Job function:
  • Information Technology.
Industries:
  • Outsourcing and Offshoring Consulting.

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