Support Advocate

2 days ago

Marikina City, National Capital Region, Philippines beBeeCustomerService Full time ₱275,000 - ₱375,000

Job Title: Customer Support Representative

About the Role:

We are seeking an experienced and skilled Customer Support Representative to join our team. As a Customer Support Representative, you will be responsible for providing exceptional customer service to our clients, addressing their queries, and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Customer Service: Provide prompt and effective customer service to clients via various channels, including email, chat, and phone.
  • Issue Resolution: Investigate and resolve customer complaints and issues in a fair and timely manner.
  • Communication: Maintain regular communication with clients to ensure their needs are met and expectations are exceeded.
  • Data Management: Accurately document and update customer information in our database.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of experience in a customer-facing role.
  • Skills: Excellent communication and problem-solving skills, ability to work in a fast-paced environment.
Benefits:
  • Competitive Salary: We offer a competitive salary package that reflects your skills and experience.
  • Opportunities for Growth: We provide opportunities for growth and development, including training and professional certifications.
  • Culture: Our company culture is built on respect, teamwork, and open communication.
What We Offer:

We offer a dynamic and supportive work environment that encourages creativity, innovation, and collaboration. If you are passionate about delivering exceptional customer service and have a strong desire to grow and develop your career, we encourage you to apply for this exciting opportunity.

Seniority Level:

Entry-level position

Employment Type:

Full-time

Job Function:

Customer Service

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