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2 days ago
Exceptional Client Experiences Specialist
Michael Associates is revolutionizing the legal industry with innovative approaches and cutting-edge technology. With offices expanding nationwide, we're seeking an Exceptional Client Experiences Specialist to provide top-notch service.
About the RoleAs the first point of contact, you'll guide clients through their initial inquiry to a formal consultation with our attorneys. Your role requires empathy, organization, and passion for delivering exceptional client experiences.
Key Responsibilities:- Professional Client Interactions: Represent Michael Associates with professionalism and warmth, making potential clients feel supported from the start.
- Client Call Handling: Manage incoming calls, answer questions with clarity, and schedule consultations with our attorneys.
- Client Journey Ownership: Partner with internal teams to coordinate appointment setting and follow-up, ensuring a seamless experience.
As a member of our team, you'll gain experience in a fast-paced environment that values innovation and client-centric thinking. If you're organized, empathetic, and passionate about making a difference, this role offers opportunities for growth and career advancement in a collaborative and inclusive work environment.
We're looking for candidates with proven sales experience in a call center environment, excellent English communication skills, and a reliable setup for remote work. Apply today and be part of something groundbreaking
- Proven sales experience required.
- Excellent English communication skills.
- Reliable laptop, headset, and high-speed internet necessary for remote work.
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