Expert Client Experience Advisor

2 days ago


Pulong Santa Cruz, Calabarzon, Philippines beBeeProfessional Full time ₱1,200,000 - ₱2,000,000

Exceptional Client Experiences Specialist

Michael Associates is revolutionizing the legal industry with innovative approaches and cutting-edge technology. With offices expanding nationwide, we're seeking an Exceptional Client Experiences Specialist to provide top-notch service.

About the Role

As the first point of contact, you'll guide clients through their initial inquiry to a formal consultation with our attorneys. Your role requires empathy, organization, and passion for delivering exceptional client experiences.

Key Responsibilities:
  • Professional Client Interactions: Represent Michael Associates with professionalism and warmth, making potential clients feel supported from the start.
  • Client Call Handling: Manage incoming calls, answer questions with clarity, and schedule consultations with our attorneys.
  • Client Journey Ownership: Partner with internal teams to coordinate appointment setting and follow-up, ensuring a seamless experience.
Why Join Us?

As a member of our team, you'll gain experience in a fast-paced environment that values innovation and client-centric thinking. If you're organized, empathetic, and passionate about making a difference, this role offers opportunities for growth and career advancement in a collaborative and inclusive work environment.

We're looking for candidates with proven sales experience in a call center environment, excellent English communication skills, and a reliable setup for remote work. Apply today and be part of something groundbreaking

  • Proven sales experience required.
  • Excellent English communication skills.
  • Reliable laptop, headset, and high-speed internet necessary for remote work.


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