
Urgent Revenue Cycle Operations Assistant
7 days ago
We are seeking a detail-oriented individual to support the revenue cycle operations of our healthcare client. This role is primarily focused on reducing claim denials and recovering aging or stale claims.
Key Responsibilities:- Log into the client's billing system to review and manage denied or aging claims
- Work claim queues to identify root causes of denials and submit appropriate documentation or corrections
- Make outbound phone calls to insurance payers to check claim statuses, appeal denials, and resolve payment issues
- Escalate recurring denial trends or system/process bottlenecks to the RCM lead
- Maintain accurate and detailed notes of all payer interactions and claim activities
- Assist with additional RCM workflows as needed to support clean and efficient revenue operations
- 1-3 years of experience in medical billing, revenue cycle management, or claims follow-up
- Familiarity with payer portals and billing systems (e.g., Kareo, Athena, AdvancedMD)
- High attention to detail and ability to work independently on repetitive or process-heavy tasks
- Strong written and verbal communication skills
- Comfortable speaking with payers over the phone and navigating insurance systems
- Experience with denial management and recovery of aged claims
- Previous work with U.S.-based healthcare providers
- Background in a remote RCM role
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