Client Growth Specialist

2 days ago

Quezon City, National Capital Region, Philippines beBeeCareer Full time ₱4,500,000 - ₱8,000,000

Account Managers

We're seeking experienced professionals to lead a portfolio of clients, driving product adoption, renewals, and revenue growth through strategic guidance and strong customer relationships.

Key Responsibilities:
  • Manage a portfolio of small to mid-market customers to drive adoption, lead renewal negotiations, and meet growth goals.
  • Build and maintain executive relationships with customer accounts, providing a high-caliber experience and creating promoters.
  • Implement, train, and coach customers on best practices to ensure adoption goals are met and maintained.
  • Analyze user engagement data, identify actionable insights, and report regularly on KPIs.
  • Lead annual or semi-annual business reviews with key stakeholders, positioning yourself as a strategic advisor to drive continued value of our products.
  • Identify areas for improvement in the customer experience and create new processes to maximize success in the small to mid-market segment.
  • Continually assess, document, and analyze customer progress toward revenue goals and results.
  • Monitor customer health, proactively address issues, and act as an escalation point for critical matters.
Requirements:
  • Bachelor's degree relevant to the position.
  • Two or more years of professional experience in a sales or account management style position.
  • Proven history managing a portfolio of similar-sized clients.
  • Technical proficiency on SaaS products.
Benefits:
  • Fixed weekends off.
  • HMO coverage for you and your dependent/s from Day 1 of employment.
  • Group life insurance from Day 1 of employment.
  • Free lunch + soft breakfast every day.
  • Free coffee every day made by our in-house barista.
  • Night shifters, additional NIGHT DIFF.
  • Sports wellness clubs including hiking and free-diving.
  • Subsidised gym membership at Anytime Fitness.
  • Engagement bonuses.
  • Over-the-top monthly, quarterly, and annual performance bonuses.
  • Exclusive discounts in selected restaurants and merchants.
  • Themed BFFs, monthly knockoffs, summer parties.
  • Community give-back programs and personal development workshops.

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