Senior CRM Implementation Specialist

2 weeks ago

Imus, Calabarzon, Philippines beBeeExpert Full time ₱80,000 - ₱100,000
Job Description

A senior professional with extensive experience in CRM and enterprise software implementation is sought after to join our team. The ideal candidate will have a strong background in analysis, design, and development of complex systems.

As a lead consultant, you will be responsible for providing expert-level guidance on Salesforce configuration, design, and architecture. You will work closely with clients to understand their business needs and develop tailored solutions.

The role requires excellent communication skills, both written and verbal, as well as the ability to collaborate with cross-functional teams.

Key responsibilities include:

  • Providing industry expertise and input in project proposals and solutions.
  • Understanding business needs and distilling information into business and technical requirements.
  • Designing high-quality business solutions from a functional and technical perspective.
  • Acting as the primary contact for Salesforce configuration, design, and architecture within Sales, Service, and Community Cloud.
  • Ownership of assigned deliverables and implementing best practices.
Required Skills and Qualifications

The ideal candidate will have:

  • Proven experience or knowledge in CRM preferably Salesforce Sales, Service, and Experience Cloud.
  • Extensive experience in analysis, design, and development of medium to large, complex CRM systems or similar enterprise applications.
  • Consulting and implementation experience translating business requirements to business solutions and customer outcomes.
  • Executive presentation experience with excellent written and oral communication skills.
  • Ability to communicate complex procedures to other colleagues and clients.
  • Proven ability to build, manage, and foster a team environment.
Benefits

Our company offers a range of benefits, including:

  • Generous leave policies.
  • Health and wellness benefit.
  • Salesforce training programs and certifications.
  • Retirement benefits (superannuation contributions).
  • Recognition programs.
  • Team-building activities.
Other Opportunities

As a member of our team, you will also have opportunities to:

  • Contribute to the growth of the practice through thought-leadership, solution accelerators, reusable assets, and participation in operational areas.
  • Collaborate with delivery leads/PMs to create project strategies, plans, and estimates.
  • Lead client workshops around complex solutions while maintaining effective engagement.
  • Collaborate with and lead colleagues through design thinking to bring customers to the heart of development and deliver great user experiences.

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