Operational Excellence Quality Manager

Key ResponsibilitiesLead and manage the Central Operations team to achieve production targets and maintain high-quality standards.Develop and implement process improvements to enhance efficiency and reduce costs.Maintain effective relationships with onshore management and other stakeholders.Ensure compliance with company policies and procedures.The ideal...

Operational ExcellenceThe Operations Excellence Specialist will be responsible for ensuring Procedures are developed / updated for all local country operations & proper controls are followed to ensure compliance.Key Objectives:Quick Closure of Internal Audit, SOX & Quality Audit findings.Work on strengthening Supply Chain Org / talent development to support...

We are seeking an operations excellence manager to champion Lean, Six Sigma, or other process improvement methodologies to streamline operations within our Insurance Broking Operations.Main ResponsibilitiesChampion Lean, Six Sigma, or other process improvement methodologies to streamline operations.Monitor performance metrics and identify areas for...

About ENGINEERINGUKWe are the place where you can bring your purpose to life with the work that you do - creating a better business and a better world. You will work on brands that are loved and improve the lives of our consumers and the communities around us.Main Job Purpose:Leads both the marketplace and logistics quality agenda and strategy of the...

Job DescriptionBrixio Taguig, National Capital Region, PhilippinesWe are seeking an Admin Specialist to join our team and contribute to ensuring our products and services meet the highest standards of quality and customer satisfaction. The ideal candidate will have experience in quality control and customer care, with strong problem-solving skills and...

About the RoleThis Operational Improvement Specialist position plays a crucial part in driving operational excellence and improving the overall performance of the organization.The successful candidate will have a proven track record of leading cross-functional teams, developing and implementing process improvements, and driving cultural change.Key...

Cannon New Zealand is seeking a talented Operational Excellence Lead to join our team.Main ResponsibilitiesSchedule Management:Supervise team members to ensure timely task completion.Develop and implement training initiatives for team development.Track KPIs and SLAs to identify opportunities for improvement.Maintain up-to-date process flows and work...

About Our CompanyA leading IT company, we're dedicated to creating impactful experiences for our customers, employees, and the community through innovation and transformation in the IT landscape.We're seeking a highly skilled Operations Manager to join our team and drive operational excellence.Key Responsibilities:Develop Operational Strategies: Create and...

Key ResponsibilitiesQuality Audit ProcessPerformance ManagementProcess Improvement InitiativesRequirementsWe are seeking a Quality Assurance Specialist who holds a Bachelor's degree relevant to the job.Minimum 1-year experience as Quality Assurance Analyst with a strong track record.Handled banking-related customer service through different channels, such as...

Metrobank is looking for an Operational Excellence Lead to join our Credit Acquisition Division. As a key member of our team, you will be responsible for driving process improvements across the division.Main Responsibilities:Develops and implements process improvement initiatives to support business goals.Collaborates with cross-functional teams to implement...

About Our Team:Cobden & Carter International's HR Shared Services team is dedicated to providing exceptional customer experiences through high-quality interactions. We are seeking an experienced HR Service Excellence Manager to join our team and drive continuous improvement in our helpdesk operations.Job Responsibilities:Quality Leadership: Lead and manage...

Seniority Level and Employment TypeThis is a mid-senior level full-time position at Firstsource Ltd.About the RoleThe successful candidate will be responsible for overseeing workforce planning, scheduling, and real-time management to optimize staffing levels and improve operational efficiency. They will work closely with stakeholders to ensure workforce...

Job DescriptionAt Neksjob, we're seeking an exceptional Quality Assurance Manager Lead to join our team. As a key member of our operations department, you'll play a vital role in ensuring the highest standards of quality across all customer interactions.About the RoleWe're looking for a seasoned professional with advanced knowledge and experience in quality...

Job Overview:TASQ Staffing Solutions is seeking a seasoned Quality Assurance Manager to lead process excellence initiatives and drive operational efficiency in our BPO and Shared Services set-ups.About the Role:Minimum of 6 years' experience in Quality with at least 8 years of overall experience in BPO or Shared Services.At least 3 years of people management...

Process Excellence and Governance ManagerGCashNegotiableOn-site - Taguig 3-5 Yrs Exp Bachelor Full-timeJob DescriptionDescriptionDo you want to take the first step in making Filipinos' lives better every day? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the...

Job DescriptionThe Operations Excellence Officer will play a crucial role in enhancing restaurant operations at Mary Grace Foods Inc. As a key member of our operations team, you will be responsible for creating and operationalizing Restaurant Operation Systems (ROS) that enhance customer experience.You will work closely with various stakeholders to address...

Job DescriptionWe are seeking an experienced Operational Excellence Associate to join our team. As an Operational Excellence Associate, you will be responsible for executing daily tasks and contributing to the development of processes that drive efficiency and effectiveness.Main ResponsibilitiesSupport his/her Team Lead to perform assigned internal...

Location: AuraWork Setup: Onsite (Shifting Schedule)Start Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality issues,...

Location: AuraWork Setup: OnsiteShift: Shifting ScheduleStart Date: ASAPJob Description:The Assistant Quality Assurance Manager is responsible for overseeing the quality of inbound and outbound customer interactions, including telephone calls, emails, and chats, ensuring accuracy and adherence to quality standards. This role involves documenting quality...

About the RoleWe are seeking an experienced Operations Manager to join our team at Arch Global Services (Philippines) Inc.. As a key member of the Central Operations team, you will be responsible for leading and managing the team to achieve production targets and maintain high-quality standards.You will work closely with onshore management to develop and...