Director of Operational Excellence

3 days ago


Taguig, National Capital Region, Philippines Michael Page Full time

About Our Company

A leading IT company, we're dedicated to creating impactful experiences for our customers, employees, and the community through innovation and transformation in the IT landscape.

We're seeking a highly skilled Operations Manager to join our team and drive operational excellence.

Key Responsibilities:

  1. Develop Operational Strategies: Create and implement strategies for operational excellence that align with business objectives.
  2. Optimize Processes: Identify inefficiencies and bottlenecks, leading initiatives to enhance productivity and streamline operations.
  3. Culture of Continuous Improvement: Establish and promote a culture of continuous improvement using Lean, Six Sigma, and other methodologies.
  4. Collaborate with Stakeholders: Work with cross-functional teams to drive process improvements and organizational change.
  5. Manage Change: Lead change efforts, ensuring smooth transitions and employee engagement.
  6. Monitor Performance: Develop metrics and reporting systems to evaluate the impact of operational improvements.

Preferred Qualifications:

  • Lean Six Sigma Black Belt (or higher): A valuable certification demonstrating expertise in operational excellence methodologies.
  • Project Management Professional (PMP): A desirable qualification showcasing project management skills.
  • Certified Change Management Professional (CCMP): A relevant certification highlighting change management expertise.


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