
IT Professional
2 weeks ago
We are seeking a skilled IT System Engineer to join our team. As an IT System Engineer, you will be responsible for providing level 2 technical support for clients across Microsoft 365, Azure AD, Windows Server, and Modern Workplace platforms.
You will administer, support, and troubleshoot issues in Azure AD, Intune, Exchange Online, Teams, SharePoint, and Windows 10/11 environments. Additionally, you will assist in implementing and managing cloud-based projects including migrations, deployments, and upgrades.
You will monitor and maintain client environments using remote management tools and best practices. You will also collaborate closely with the Service Desk, Level 3 engineers, and project teams to ensure efficient incident resolution and project delivery.
Required Skills and Qualifications- Min 3 years' experience in a level 2 systems engineer or similar role within an MSP environment.
- Strong experience with Azure Active Directory, Microsoft 365 suite, Windows Server, and Intune.
- Experience supporting cloud services, modern desktop environments, and hybrid infrastructure.
- Proficiency in troubleshooting authentication, endpoint, and collaboration issues in Microsoft ecosystems.
- Microsoft certifications (e.g., MS-102, AZ-104, or equivalent).
- Experience with PowerShell scripting, endpoint management, and conditional access policies.
- Exposure to security best practices and compliance within Microsoft cloud environments.
- Familiarity with ITIL processes including incident, change, and problem management.
- Competitive salary
- Opportunity to shape the HR function of a rapidly growing business process outsourcing organization
- Work closely with a team of industry leaders who have successfully scaled BPOs in the past
- Career growth and development opportunities
- Associate
- Full-time
- Information Technology
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