Remote Property Sector Account System Support Specialist

1 day ago

Pasay, National Capital Region, Philippines beBeeAccount Full time ₱7,200 - ₱7,800

We are looking for a detail-oriented Systems Support Account Manager to join our team.

This role blends system setup, workflow oversight, and account coordination to support the success of our client-facing Account Managers.

The ideal candidate will bring strong process management capabilities, a high level of data accuracy, solid IT proficiency, and a commercial mindset—especially within the property sector.

Key Responsibilities
  • Configure and maintain internal systems for new and existing client accounts
  • Ensure systems are optimized to support seamless account delivery and high client satisfaction
Process & Workflow Management
  • Develop, document, and refine internal workflows to improve operational efficiency
  • Monitor ongoing processes and proactively address bottlenecks or errors
Data Integrity & Quality Control
  • Maintain accurate records across systems; perform regular data audits
  • Implement data validation procedures to ensure accuracy throughout the client lifecycle
Client Support Coordination
  • Closely collaborate with client-facing Account Managers to support account delivery
  • Assist with the preparation of client reports, proposals, and system demonstrations
IT & Systems Proficiency
  • Use general IT tools (e.g., CRM, Excel, databases, reporting tools) to manage and troubleshoot client systems
  • Provide first-level internal technical support and liaise with external providers as needed
Commercial Acumen
  • Understand the property market context of our clients to better align operational support
  • Contribute to commercial discussions and account reviews using relevant system data and insights
Required Skills & Qualifications
  • Proven experience in systems support, operations, or account management
  • Strong process management and optimization skills
  • Exceptional attention to detail and commitment to data accuracy
  • Proficiency in standard IT tools (e.g., CRMs, Excel, collaboration platforms, databases)
  • Excellent communication and cross-functional collaboration skills
  • Basic understanding of the commercial property sector or a strong willingness to learn
  • Ability to manage multiple priorities in a fast-paced, remote environment
Preferred Qualifications
  • Experience in system setup or onboarding in a SaaS or property-related context
  • Familiarity with data management and reporting tools (e.g., Power BI, Salesforce, Monday.com)
  • Background or interest in commercial real estate or facilities management

Seniority Level: Entry Level

Employment Type: Full-time

Job Function: Sales and Business Development

Industries: Staffing and Recruiting

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