Operational Excellence Manager
4 days ago
Senior Manager for Service Excellence
Job Summary:We are looking for a Senior Manager to lead our Service Excellence team. The ideal candidate will have experience in Lean Six Sigma and process improvement.
Key Responsibilities:- Lead and execute Lean Six Sigma initiatives
- Engage with senior leaders to identify and scope business challenges
- Mentor Project Managers on Lean Six Sigma and project management skills
- Act as a key driver for change within business units
- Ensure timely delivery of project results
- Bachelor's degree
- Six Sigma trained and/or certified
- PMP / Prince 2 trained and/or certified would be an advantage
- At least 5 years of experience in Lean Six Sigma or related areas
- Experience in change management and stakeholder management
- Strong communication and leadership skills
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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Operations Excellence Associate
2 days ago
Angeles City, Central Luzon, Philippines Digital Planners Corporation Full timeAbout the RoleWe are seeking a highly skilled Sales Operations Associate to join our team at Digital Planners Corporation. As a key member of our sales organization, you will play a crucial role in driving efficiency, improving sales processes, and enhancing revenue growth.Company OverviewDigital Planners Corporation is a fast-growing hospitality technology...
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Operational Excellence Coach
5 days ago
Angeles City, Central Luzon, Philippines On Spot Global Corporation Full timeOperational Excellence CoachThis role involves coaching and guiding team members to achieve operational excellence in their daily tasks. The ideal candidate should be able to stay updated on industry trends, training technologies, and innovative learning methodologies.Key ResponsibilitiesIncorporate new learning techniques to make training engaging and...
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Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full timeCampaign Operations Manager OverviewThe Campaign Operations Manager is responsible for overseeing the operational aspects of the contact center, ensuring technical and customer service support is delivered efficiently and effectively.This role emphasizes a holistic approach to operations, focusing on optimizing processes, managing team performance, and...
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Operational Excellence Leader
6 days ago
Angeles City, Central Luzon, Philippines Mass Markets Full timeAbout Us:MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.Our Mission:We assist companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized...
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Operational Excellence Specialist
1 day ago
Angeles City, Central Luzon, Philippines La Rose Noire Full timeRole SummaryThe Production Manager at La Rose Noire will be responsible for leading the production team and overseeing the entire production process. The ideal candidate will have a strong background in production management and be able to develop and implement strategies to optimize all aspects of factory product manufacturing.Main ResponsibilitiesDevelop...
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Customer Experience Excellence Manager
6 days ago
Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full timeService Quality Improvement SpecialistThe Service Quality Improvement Specialist is responsible for improving service quality through effective quality assurance processes and data-driven decision making.This role involves managing the QA team, analyzing performance data, and working closely with operations to enhance customer experience and agent...
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Operational Excellence Specialist
6 days ago
Angeles City, Central Luzon, Philippines Sutherland Global Full timeJob Description:We are seeking an experienced Quality Manager to join our team at Sutherland Global.Main Responsibilities:Collect and analyze customer feedbackEnsure compliance with key initiativesBuild a positive experienceRequirements:You should have a strong background in quality assurance, customer experience, or a related field.You should also possess...
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Operations Manager
2 weeks ago
Angeles City, Central Luzon, Philippines On Spot Global Corporation Full timeShareJob DescriptionDescriptionPosition OverviewWe are looking for a dynamic and experienced Operations Manager to lead and elevate our customer service operations. The ideal candidate is a results-oriented leader with a strong passion for delivering outstanding customer experiences. This role requires a blend of strategic leadership, operational expertise,...
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Operational Excellence Leader
7 days ago
Angeles City, Central Luzon, Philippines Sutherland Full timeAbout the RoleThe successful candidate will set the path to success by managing performance, service quality, and customer expectations. Key responsibilities include:Establishing effective communication with clients and team members to understand their needs, resolve issues, and meet expectations;Developing and implementing data-driven strategies that impact...
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Business Operations Manager
7 days ago
Angeles City, Central Luzon, Philippines Allegiant Manpower Group Solutions Inc. Full time**Business Operations Manager Job Overview**A Business Operations Manager at Dempsey is responsible for improving efficiency and increasing departmental profits while managing the company's overall operations. This includes overseeing several elements in a business, such as staff management, budget control, and customer engagement strategies.To excel in this...
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Operations Manager
3 weeks ago
Angeles City, Central Luzon, Philippines Novanox LTD Full timeJob Summary:We are looking for an experienced Operations Manager to oversee and optimize our daily operations, manage our sourcing and logistics processes, and lead cross-functional teams towards achieving our business objectives. This individual will play a key role in ensuring efficiency across our workflow, maintaining high standards in client relations,...
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Business Operations Manager
1 day ago
Angeles City, Central Luzon, Philippines MCI Full timeJob OverviewMCI is a leading business process outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of its clients. With a commitment to excellence and a focus on innovation, MCI has established itself as a trusted partner in the industry.We are seeking a Business Operations Manager who will oversee the billing...
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Director of Operations Management
4 days ago
Angeles City, Central Luzon, Philippines MCI Full timeAbout the RoleMCI is seeking an experienced Operations and Sales Strategy Manager to join our team. As a key member of our leadership team, you will be responsible for developing and implementing operational strategies that drive business growth and improve customer satisfaction.The successful candidate will have a proven track record of success in a similar...
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Sales Operations Manager
4 days ago
Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full timeThe Sales and Operations Manager will be responsible for leading, mentoring, and managing a team of sales professionals and operations staff to achieve and exceed sales targets and operational goals. This role requires a strategic thinker with a strong understanding of contact center operations, excellent leadership skills, and a proven track record in sales...
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Director of Operations Management
4 days ago
Angeles City, Central Luzon, Philippines Mass Markets Full timeJob DescriptionThe Director will be responsible for overseeing contact center operations, including management of supervisors, quality control, production, and hours. This role requires strong leadership skills, excellent communication abilities, and a proven track record of driving sales growth.The Director will work closely with corporate leadership to...
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Facilities Operations Manager
2 days ago
Angeles City, Central Luzon, Philippines Rockwell Land Corporation Full timeAbout the Role:The Rockwell Land Corporation is seeking a skilled Facilities Operations Manager to oversee the day-to-day operations of residential buildings and ensure the smooth functioning of mechanical systems.Main Responsibilities:Operations Oversight: Oversee the daily operations of buildings, ensuring that all systems are functioning properly.Tech...
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Business Operations Manager
7 days ago
Angeles City, Central Luzon, Philippines Clark Outsourcing Full timeOverviewWe are seeking a proactive and results-driven Business Operations Manager to oversee and develop a high-performing team of Sales, Graphic Designers, and Accounts personnel. The role requires strong leadership to drive performance, maintain service excellence, and support business growth.
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Financial Operations Manager
6 days ago
Angeles City, Central Luzon, Philippines MCI Full timeJob OverviewMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are seeking an experienced Accounting Manager who will oversee the...
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Finance Operations Manager
2 days ago
Angeles City, Central Luzon, Philippines MCI Full timeJob OverviewWe are seeking a skilled Finance Operations Manager to oversee the day-to-day activities of our finance team. This is an exciting opportunity for a seasoned professional to join our organization and contribute to our continued growth and success.About MCIMCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering...
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Event Operations Manager
2 weeks ago
Angeles City, Central Luzon, Philippines MyOutreach Full timeLocation: Philippines (Pampanga) – Remote, with regular in-person meetings Job Type: Full-timeAbout UsMyOutreach is a global leader in B2B lead generation. We're growing fast and seeking a hands-on Event Operations Manager to ensure our executive events run seamlessly.What You'll DoOversee the fulfilment of our executive roundtable events, ensuring...