Operational Excellence Manager

4 days ago


Angeles City, Central Luzon, Philippines Sutherland Global Full time
Job Title:

Senior Manager for Service Excellence

Job Summary:

We are looking for a Senior Manager to lead our Service Excellence team. The ideal candidate will have experience in Lean Six Sigma and process improvement.

Key Responsibilities:
  • Lead and execute Lean Six Sigma initiatives
  • Engage with senior leaders to identify and scope business challenges
  • Mentor Project Managers on Lean Six Sigma and project management skills
  • Act as a key driver for change within business units
  • Ensure timely delivery of project results
Requirements:
  • Bachelor's degree
  • Six Sigma trained and/or certified
  • PMP / Prince 2 trained and/or certified would be an advantage
  • At least 5 years of experience in Lean Six Sigma or related areas
  • Experience in change management and stakeholder management
  • Strong communication and leadership skills
What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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