Operational Excellence Specialist

6 days ago


Angeles City, Central Luzon, Philippines Sutherland Global Full time
Job Description:

We are seeking an experienced Quality Manager to join our team at Sutherland Global.

Main Responsibilities:
  • Collect and analyze customer feedback
  • Ensure compliance with key initiatives
  • Build a positive experience
Requirements:

You should have a strong background in quality assurance, customer experience, or a related field.

You should also possess proven project leadership skills, excellent communication abilities, and the ability to inspire and influence others.

In addition, you should have a passion for learning, good computer skills, exceptional research skills, a professional demeanor, and attention to detail.



  • Angeles City, Central Luzon, Philippines La Rose Noire Full time

    Role SummaryThe Production Manager at La Rose Noire will be responsible for leading the production team and overseeing the entire production process. The ideal candidate will have a strong background in production management and be able to develop and implement strategies to optimize all aspects of factory product manufacturing.Main ResponsibilitiesDevelop...


  • Angeles City, Central Luzon, Philippines On Spot Global Corporation Full time

    Operational Excellence CoachThis role involves coaching and guiding team members to achieve operational excellence in their daily tasks. The ideal candidate should be able to stay updated on industry trends, training technologies, and innovative learning methodologies.Key ResponsibilitiesIncorporate new learning techniques to make training engaging and...


  • Angeles City, Central Luzon, Philippines Digital Planners Corporation Full time

    About the RoleWe are seeking a highly skilled Sales Operations Associate to join our team at Digital Planners Corporation. As a key member of our sales organization, you will play a crucial role in driving efficiency, improving sales processes, and enhancing revenue growth.Company OverviewDigital Planners Corporation is a fast-growing hospitality technology...


  • Angeles City, Central Luzon, Philippines Mass Markets Full time

    About Us:MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.Our Mission:We assist companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized...


  • Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full time

    Service Quality Improvement SpecialistThe Service Quality Improvement Specialist is responsible for improving service quality through effective quality assurance processes and data-driven decision making.This role involves managing the QA team, analyzing performance data, and working closely with operations to enhance customer experience and agent...


  • Angeles City, Central Luzon, Philippines NovanoxPH Full time

    We are seeking a highly skilled and experienced Technical Operation Specialist to join our team at NovanoxPH. As a key member of our operations department, you will play a crucial role in assisting our biggest clients in Israel with their online casino operations.As a Technical Operation Specialist, you will be responsible for handling data management tasks...


  • Angeles City, Central Luzon, Philippines Clark Outsourcing Full time

    Job Description:We are seeking an experienced Operations Support Specialist to join our team at Clark Outsourcing.In this role, you will provide critical support to our operations team, ensuring the smooth delivery of projects and services.The ideal candidate will have a strong understanding of operational procedures, excellent communication skills, and the...


  • Angeles City, Central Luzon, Philippines Cyberbacker Careers Full time

    About UsCyberbacker Careers is a forward-thinking organization dedicated to delivering exceptional services to our clients. We are committed to innovation, excellence, and customer satisfaction.Job DescriptionWe are seeking a highly skilled Business Operations Specialist to join our team. The successful candidate will be responsible for managing all...


  • Angeles City, Central Luzon, Philippines Sutherland Global Full time

    Job Title:Senior Manager for Service ExcellenceJob Summary:We are looking for a Senior Manager to lead our Service Excellence team. The ideal candidate will have experience in Lean Six Sigma and process improvement.Key Responsibilities:Lead and execute Lean Six Sigma initiativesEngage with senior leaders to identify and scope business challengesMentor...


  • Angeles City, Central Luzon, Philippines Clark Outsourcing Full time

    Job DescriptionWe are seeking a highly organized and efficient individual to join our team as an Invoicing and AR Operations Specialist.Your responsibilities will include:Uploading customer invoices to client invoicing portals and ensuring compliance with customer requirementsMaintaining and updating customer invoice records and account notesAssisting in...

  • Operations Specialist

    2 weeks ago


    Angeles City, Central Luzon, Philippines NovanoxPH Full time

    We are seeking a detail-oriented and proactive Operations Specialist to support the seamless execution of account connections and updates. This role involves performing manual updates with efficiency and accuracy, ensuring that connection statuses are properly maintained with minimal effort. The ideal candidate will have a strong sense of responsibility,...


  • Angeles City, Central Luzon, Philippines Universal Access and Systems Solutions Inc. Full time

    Campaign Operations Manager OverviewThe Campaign Operations Manager is responsible for overseeing the operational aspects of the contact center, ensuring technical and customer service support is delivered efficiently and effectively.This role emphasizes a holistic approach to operations, focusing on optimizing processes, managing team performance, and...


  • Angeles City, Central Luzon, Philippines NovanoxPH Full time

    We are seeking a detail-oriented and proactive Operations Specialist to support the seamless execution of account connections and updates. This role involves performing manual updates with efficiency and accuracy, ensuring that connection statuses are properly maintained with minimal effort. The ideal candidate will have a strong sense of responsibility,...


  • Angeles City, Central Luzon, Philippines PRIFOOD CORPORATION Full time

    Job Title: Distributor SpecialistDescription:This role involves providing support to the sales team by managing sales activation performance and incentive releases. The successful candidate will be responsible for analyzing data, making informed decisions, and implementing effective solutions to drive business growth.Responsibilities:Analyze sales data and...


  • Olongapo City, Central Luzon, Philippines Prime@Technology Specialist Inc. Full time

    **Job Description:**We are seeking a skilled IT Support Engineer to join our team at Prime@Technology Specialist Inc. As an IT Support Engineer, you will be responsible for providing technical assistance to our clients and ensuring the smooth operation of our computer systems.Key Responsibilities:Installation of antivirus software and connection to...


  • Angeles City, Central Luzon, Philippines MCI Full time

    Job OverviewMCI is a leading business process outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of its clients. With a commitment to excellence and a focus on innovation, MCI has established itself as a trusted partner in the industry.We are seeking a Business Operations Manager who will oversee the billing...


  • Angeles City, Central Luzon, Philippines MCI Full time

    **About the Role:**We are looking for a talented Billing Manager to join our team. The successful candidate will have a strong background in billing operations, accounts receivable management, or related financial roles, with a minimum of 4 years of managerial experience.The ideal candidate will possess a bachelor's degree in Accounting, Finance, Business...


  • Angeles City, Central Luzon, Philippines Sutherland Full time

    Responsibilities and QualificationsThis position requires a creative and proactive individual with experience in marketing, organizational development, psychology, or customer experience. The ideal candidate will possess exceptional project leadership skills, an eye for detail, and good old-fashioned common sense. Additionally, they should be able to inspire...


  • Angeles City, Central Luzon, Philippines Sutherland Full time

    About the RoleThe successful candidate will set the path to success by managing performance, service quality, and customer expectations. Key responsibilities include:Establishing effective communication with clients and team members to understand their needs, resolve issues, and meet expectations;Developing and implementing data-driven strategies that impact...


  • Angeles City, Central Luzon, Philippines Aprio Full time

    Aprio: A Leading Business Operations CompanyWe are seeking a highly skilled Learning and Development Specialist to join our team in the Philippines. This role is responsible for designing and implementing training programs that enhance employee performance and drive business growth.Key Responsibilities:Reside in the Philippines and hold Filipino...