Operational Excellence Leader

About Us:MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance.Our Mission:We assist companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized...

Job Title:Senior Manager for Service ExcellenceJob Summary:We are looking for a Senior Manager to lead our Service Excellence team. The ideal candidate will have experience in Lean Six Sigma and process improvement.Key Responsibilities:Lead and execute Lean Six Sigma initiativesEngage with senior leaders to identify and scope business challengesMentor...

Operational Excellence CoachThis role involves coaching and guiding team members to achieve operational excellence in their daily tasks. The ideal candidate should be able to stay updated on industry trends, training technologies, and innovative learning methodologies.Key ResponsibilitiesIncorporate new learning techniques to make training engaging and...

About the RoleWe are seeking a highly skilled Sales Operations Associate to join our team at Digital Planners Corporation. As a key member of our sales organization, you will play a crucial role in driving efficiency, improving sales processes, and enhancing revenue growth.Company OverviewDigital Planners Corporation is a fast-growing hospitality technology...

Company OverviewAllegiant Manpower Group Solutions Inc. is a leading provider of workforce solutions.Job DescriptionA successful Executive Leader or Operational Director at our company will be responsible for driving efficiency and profitability across various departments. This includes managing budgets, overseeing staff operations, and developing strategies...

Role SummaryThe Production Manager at La Rose Noire will be responsible for leading the production team and overseeing the entire production process. The ideal candidate will have a strong background in production management and be able to develop and implement strategies to optimize all aspects of factory product manufacturing.Main ResponsibilitiesDevelop...

**Job Description:**Talent Career Pro is seeking a highly skilled Deputy General Manager to join their team. This critical role involves overseeing the company's virtual design and construction (VDC) services, which provide valuable support to consultants, contractors, and other professionals in the building industry.The ideal candidate will possess strong...

About the job Remote Team Leader (Remote/WFH- Philippines)Are you an experienced Team Leader with a background in the BPO industry? Prime Sync Solutions is seeking a talented individual to join our remote team. If you have a passion for leadership, excellent communication skills, and a track record of success in leading teams to achieve performance targets,...

We are a global leader in content services, trust & safety, and customer experience. Our comprehensive east-to-west footprint spans 31 countries across five continents, with 60,000+ people and 60 languages. We deliver flexible solutions that harness our unique expertise in cultural nuance – essential for true excellence in CX. Our domain expertise includes...

About the RoleWe are seeking an experienced Executive Leader or Operational Director to join our Allegiant Manpower Group Solutions Inc. team.Job Summary:The ideal candidate will have a proven track record in improving operational efficiency and increasing revenue. They will be responsible for managing staff, developing business strategies, and ensuring...

Job Description:We are seeking an experienced Quality Manager to join our team at Sutherland Global.Main Responsibilities:Collect and analyze customer feedbackEnsure compliance with key initiativesBuild a positive experienceRequirements:You should have a strong background in quality assurance, customer experience, or a related field.You should also possess...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

ShareJob DescriptionDescriptionPosition OverviewWe are looking for a dynamic and experienced Operations Manager to lead and elevate our customer service operations. The ideal candidate is a results-oriented leader with a strong passion for delivering outstanding customer experiences. This role requires a blend of strategic leadership, operational expertise,...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Campaign Operations Manager OverviewThe Campaign Operations Manager is responsible for overseeing the operational aspects of the contact center, ensuring technical and customer service support is delivered efficiently and effectively.This role emphasizes a holistic approach to operations, focusing on optimizing processes, managing team performance, and...

About SutherlandAs an Operational Excellence Coordinator, you will play a key role in driving business success by identifying and addressing operational inefficiencies.ResponsibilitiesProcess Improvement: Identify areas for improvement in queue performance and implement changes to meet contractual KPIs such as Service Level, Abandonment %, Line Adherence,...

Transform Your CareerJoin Sutherland as a Service Optimization Specialist and take your career to the next level.As a key member of our team, you will have the opportunity to work on high-impact projects that drive business growth and improvement.ResponsibilitiesDevelop and implement service optimization strategies that improve customer experience and reduce...

Our Culture: At TaskUs, we believe that people are our greatest asset. That's why we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We...